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737-19285: Warranty Service Request11/02/2009 06:00:00 p.m.To help you determine if warranty service is required on a technical issue you are experiencing, please follow the four-step Warranty processhttp://support.amd.com/la/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
Blu-Ray Playback HDCP Error Code 0110 using PowerDVD Ultra 8 on HDMI or DVI Connection12/11/2008 06:00:00 p.m.HDCP Error code 0110 comes up when user is trying to playback a Blu-Ray title using PowerDVD Ultra 8 build 2214 or 2217 on an HDMI or DVI connectionhttp://support.amd.com/la/kbarticles/Pages/39604-Blu-RayPlaybackHDCPError.aspxSystem.String[]
Should I update my components' drivers?21/02/2007 06:00:00 p.m.It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/la/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?21/02/2007 06:00:00 p.m.When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/la/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?21/02/2007 06:00:00 p.m.Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/la/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
737-22472: How to Troubleshoot No Display on Re-start Issues17/02/2009 06:00:00 p.m.If you have no display after installing an ATI graphics card when Windows has loaded, please visually inspect the back of your computer's CPU for a monitor connector located within the section with portshttp://support.amd.com/la/kbarticles/Pages/737-22472HowtoTroubleshootNoDisplayonRe-startIssues.aspxSystem.String[]
Promotion and Rebate Inquiries02/09/2006 06:00:00 p.m.Please review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/la/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?21/02/2007 06:00:00 p.m.Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/la/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?21/02/2007 06:00:00 p.m.If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/la/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
737-27372: How Do I register my product?23/01/2008 06:00:00 p.m.How Do I register my product?http://support.amd.com/la/kbarticles/Pages/737-27372HowDoIregistermyproduct.aspxSystem.String[]
Identifying a Product in a Mac OS® Based System 26/01/2007 04:34:00 a.m.Graphics products may be verified via software or visual inspection. If the product is installed in a system, it may be easier and quicker to verify your product through software inspection.http://support.amd.com/la/kbarticles/Pages/IdentifyingaProductinaMacOS®BasedSystem.aspxSystem.String[]
737-28041: Support for ATI Mobility11/06/2007 06:00:00 p.m.AMD Customer Care for ATI products does not provide direct technical support for laptops/notebooks at this current time (telephone or email).http://support.amd.com/la/kbarticles/Pages/737-28041SupportforATIMobility.aspxSystem.String[]
737-373: Display Driver/Multimedia Features Disabled if Full DirectX Support Has Been Disabled in DXDiag17/02/2009 06:00:00 p.m.Recent Microsoft DirectX releases include a utility called DXDiag (DXDIAG.EXE) which enables users to check/test various items related to DirectX under Windows.http://support.amd.com/la/kbarticles/Pages/737-373DisplayDriverMultimediaFeaturesDisabledifFullDirectXSupportHasBeenDisabledinDX.aspxSystem.String[]
Should I restart my computer system after I load a program or application?21/02/2007 06:00:00 p.m.Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/la/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
How do I resolve system boot failures?21/02/2007 06:00:00 p.m.System boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/la/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
737-98: Image and/or Text Is Not Sharp When Displayed on Television14/09/2008 06:00:00 p.m.When using a television as a display (traditional tube television, projector, or an HDTV television (LCD, plasma, DLP)) the image, or text, is not sharp and difficult to read.http://support.amd.com/la/kbarticles/Pages/TextAppearsBlurryonTV.aspxSystem.String[]
How do I set the jumpers on my motherboard?21/02/2007 06:00:00 p.m.Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/la/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
Workstation Partners28/04/2005 06:00:00 p.m.ATI's Workstation partnershttp://support.amd.com/la/kbarticles/Pages/WorkstationPartners.aspxSystem.String[]
737-1103: How Can I Enable AGP Support in Linux? 30/07/2007 06:00:00 p.m.AGP support is provided by the "agpgart" kernel module as part of your Linux kernel. It is not really part of the ATI display driver. If unsure, please contact your Linux distribution vendorhttp://support.amd.com/la/kbarticles/Pages/737-1103HowCanIEnableAGPSupportinLinux.aspxSystem.String[]
737-22639: OpenGL Applications May Fail to Launch with SELinux Installed15/04/2008 06:00:00 p.m.With SELinux installed, running any OpenGL accelerated application will fail. The programs can include gflrxinfo, glxinfo, or glxgears.http://support.amd.com/la/kbarticles/Pages/737-22639OpenGLApplicationsMayFailtoLaunchwithSELinuxInstalled.aspxSystem.String[]
North American Warranty Statement and Conditions07/02/2007 06:00:00 p.m.North American Warranty Statement and Conditionshttp://support.amd.com/la/kbarticles/Pages/NorthAmericanWarrantyStatementandConditions.aspxSystem.String[]
Logging out one of multiple users no longer results in X failing to display an image14/07/2008 06:00:00 p.m."The screen may go black and CTRL-ALT-DELETE/Backspace/Function keys do not work.  Num Lock and Caps Lock are unresponsive."http://support.amd.com/la/kbarticles/Pages/LoggingoutoneofmultipleusersnolongerresultsinXfailingtodisplayanimage.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21/02/2007 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
What are legacy and end-of-life (EOL) components?21/02/2007 06:00:00 p.m.Legacy and end-of-life components are products that are no longer supported by the manufacturer. EOL components are products that may have been discontinued, but are available in the marketplace.http://support.amd.com/la/kbarticles/Pages/legacy-end-of-life-components.aspxSystem.String[]
737-26590: How do I find the Driver for my Product04/09/2007 06:00:00 p.m.How do I find the Driver for my Producthttp://support.amd.com/la/kbarticles/Pages/737-26590HowdoIfindtheDriverformyProduct.aspxSystem.String[]
737-22471: How to Troubleshoot Slow Performance in Games, Windows, or the ATI Multimedia Center 17/02/2009 06:00:00 p.m.Poor performance can be related to improper driver settings or insufficient system hardware or resources.http://support.amd.com/la/kbarticles/Pages/737-22471HowtoTroubleshootSlowPerformanceinGamesWindowsortheATIMultimediaCenter.aspxSystem.String[]
737-357: Computer BIOS Basics14/06/2007 06:00:00 p.m.When a computer is first powered on, the BIOS is the first thing executed by the system. The BIOS provides a basic set of instructions used to boot the computer.http://support.amd.com/la/kbarticles/Pages/737-357ComputerBIOSBasics.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21/02/2007 06:00:00 p.m.If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/la/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
737-31531: How to Connect the 6-pin PCI Express® 12V Power Adapter Cable to the 8-pin Connection on the FireGL™ V760010/01/2008 06:00:00 p.m.T6-pin PCI Express® 12V Power Adapter Cable is shipped with the above mentioned product. However the ATI FireGL V7600 has a 8-pin power connection.http://support.amd.com/la/kbarticles/Pages/737-31531HowtoConnectthe6-pinPCIExpress®12VPowerAdapterCabletothe8-pinConnectionon.aspxSystem.String[]
737-21241: Display Corruption17/02/2009 06:00:00 p.m.If you are experiencing issues such as graphical corruption (ie. lines, checkerboard patterns, flashing dots, giant triangles, etc.) in 3D games, full motion video, and initial POST screenhttp://support.amd.com/la/kbarticles/Pages/737-21241DisplayCorruption.aspxSystem.String[]
737-26076: Black borders around HDTV when using component video output (How to create custom HDTV resolutions in Windows Vista)26/05/2008 06:00:00 p.m.Symptoms:Output to HDTV via component video cables produces a black border around the screen.http://support.amd.com/la/kbarticles/Pages/737-26076BlackbordersaroundHDTVwhenusingcomponentvideooutput(HowtocreatecustomHDTVre.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics Card17/02/2009 06:00:00 p.m.All ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/la/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
Warranty Statement & Conditions for products purchased prior to August 31, 200531/08/2005 06:00:00 p.m.Warranty Statement & Conditions for products purchased prior to August 31, 2005http://support.amd.com/la/kbarticles/Pages/WarrantyStatementConditionsforproductspurchasedpriortoAugust312005.aspxSystem.String[]
737-31513: How to Connect the 6-pin PCI Express® 12V Power Adapter Cable to the 8-pin Connection on the FireGL™ V86xx Series14/01/2008 06:00:00 p.m.A 6-pin PCI Express® 12V Power Adapter Cable is shipped with the above mentioned products. However the above mention boards have a 6-pin and a 8-pin power connectionhttp://support.amd.com/la/kbarticles/Pages/737-31513HowtoConnectthe6-pinPCIExpress®12VPowerAdapterCabletothe8-pinConnectionon.aspxSystem.String[]
737-18872: ATI AGP Graphics Cards - AGP Compliance Details17/02/2009 06:00:00 p.m.The chart in Figure 1 lists all AGP product families along with their applicable connector type and AGP specification.http://support.amd.com/la/kbarticles/Pages/737-18872ATIAGPGraphicsCards-AGPComplianceDetails.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection 17/02/2009 06:00:00 p.m.Depending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/la/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
737: 333: Error Message "No adapters were installed because compatible driver was not found" Appears When Installing an ATI Display Driver17/02/2009 06:00:00 p.m.Symptom: This error may occur when installing an ATI Display Driver using the ATI SETUP program.http://support.amd.com/la/kbarticles/Pages/333-NoAdaptersErrorWhenInstallingDriver.aspxSystem.String[]
Corruption is no longer noticed on the Linux Desktop when moving an application or browser window14/07/2008 06:00:00 p.m.Symptoms: Corruption may be noticed on the Linux desktop when moving an application or browser windowhttp://support.amd.com/la/kbarticles/Pages/CorruptionisnolongernoticedontheLinuxDesktopwhenmovinganapplicationorbrowserwindow.aspxSystem.String[]
GLESX: An unresolved symbol error is no longer noticed in the XOrg log14/07/2008 06:00:00 p.m.Symptoms: An unresolved symbol error may be noticed in the XOrg loghttp://support.amd.com/la/kbarticles/Pages/GLESX-AnunresolvedsymbolerrorisnolongernoticedintheXOrglog.aspxSystem.String[]
ATI Catalyst Suite Driver Installation Instructions under Windows Vista17/02/2009 06:00:00 p.m.This article guides the user through a series of steps to install Catalyst driver under Microsoft Windows Vista operating systems, using the following ATI graphics productshttp://support.amd.com/la/kbarticles/Pages/GPU-1-ATICatalystSuiteDriverWV.aspxSystem.String[]
Where Can I find MAC OS X drivers?24/06/2009 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/WhereCanIfindMACOSXdrivers.aspxSystem.String[]
GPU-30: Display Flickers20/09/2009 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/GPU-30DisplayFlickers.aspxSystem.String[]
GPU-10: Supported Resolutions Unavailable for Monitor27/05/2009 06:00:00 p.m.This article provides recommendations for resolving monitor issues related to display resolutions that are supported by the monitor, but are unavailable in the display settingshttp://support.amd.com/la/kbarticles/Pages/GPU-10-SupportedResolutionsUnavailableforMonitor.aspxSystem.String[]
Driver support for framelock/gunlock using an ATI FirePro™ V8750 in conjunction with an ATI FirePro™ S400.10/09/2009 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/supportforframelockgunlockusinganATIFireProV8750inconjunctionwithanATIFireProS400.aspxSystem.String[]
Running aticonfig –initial –f on a system with two display devices connected no longer results in dual head mode failing to function14/07/2008 06:00:00 p.m.What should be the primary display comes up with the desktop for the secondary display.The secondary display is black screened.The mouse is limited to the primary display.http://support.amd.com/la/kbarticles/Pages/37438-dual-head-mode-may-not-function.aspxSystem.String[]
GPU-7: How to configure multiple monitors when using ATI CrossFireX technology26/05/2009 06:00:00 p.m.How to configure multiple monitors when using ATI CrossFireX technologyhttp://support.amd.com/la/kbarticles/Pages/737-GPU-7-Howtoconfiguremultiple.aspxSystem.String[]
737-20870: How to Install Your ATI Product22/03/2009 07:00:00 p.m.This article guides the user through a series of steps to install Catalyst driver under Microsoft Windows Vista operating systems, using the following ATI graphics productshttp://support.amd.com/la/kbarticles/Pages/737-20870HowtoInstallYourATIProduct.aspxSystem.String[]
737-22475: How to Troubleshoot No Display Issues When Launching Games or 3D Applications17/02/2009 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/TroubleshootNoDisplayIssuesInGames.aspxSystem.String[]
GPU-9: Although the display settings (gamma, brightness, contrast) have been set to a desired preference within the ATI Catalyst™ Control Center, certain 3D applications are not being displayed correctly.14/09/2009 06:00:00 p.m.The Gamma, brightness and/or contrast has been adjusted using the ATI Catalyst™ Control Center to a desired preference. The desktop and most applications are being displayed correctly. However, when trying to use a specific 3D application, the display quality appears to be less than desirable and all adjustments made within the ATI Catalyst™ Control Center do not seem to have been applied to the 3D application.http://support.amd.com/la/kbarticles/Pages/GPU-9-GammaBrightnessandContrast.aspxSystem.String[]
Automatic post install configuration is now functioning14/07/2008 06:00:00 p.m.Symptoms:When installing the drivers a backup of the xorg.conf file should be created.  This may not occur and results in the fglrx driver not loading the default VESA driver continues to load.http://support.amd.com/la/kbarticles/Pages/Automaticpostinstallconfigurationisnowfunctioning.aspxSystem.String[]
737-22471: How to Troubleshoot Slow Performance in Games, Windows, or the ATI Multimedia Center™17/02/2009 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/TroubleshootSlowPerformance.aspxSystem.String[]
Doom3: Enabling clone mode and setting the display resolution to 1280x1024 no longer results in corruption being noticed14/07/2008 06:00:00 p.m.Doom3: Enabling clone mode and setting the resolution to 1280x1024 may result in corruption or game fails to respondhttp://support.amd.com/la/kbarticles/Pages/Doom3-Enablingclonemodeandsettingthedisplayresolutionto1280x1024nolongerresultsincorruptionbeingnoticed.aspxSystem.String[]
Absence of Audio through the HDMI connection when using HDMI Receivers02/02/2009 06:00:00 p.m.In Catalyst Control Center,HDMI connection is detected as DVI connection. This results in the absence of an audio signal through the HDMI connection for any of the above video driver / graphics card / OS combinationshttp://support.amd.com/la/kbarticles/Pages/39986-AbsenceofAudiothroughthe.aspxSystem.String[]
AAATestKBpage16/09/2008 06:00:00 p.m.testing to see if text is still propagating.http://support.amd.com/la/kbarticles/Pages/AAATestKBpage.aspxSystem.String[]