Processor Technical Support 

Tip! Before you call us

For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:

PC Processors:

• Type of processor (Ordering Part Number) E.g. "AMD Athlon XP 3200+" or "AXDA3200DKV4E"
• Brand, model and revision of the motherboard including BIOS revision
• Brand and model of the heat sink
• Brand and model of the power supply
• Operating System
• Detailed description of the problem

All other AMD products:

• Ordering Part Number of the device (OPN)
• Detailed description of the problem

North America - United States & Canada:
Tel: 866-331-5320 (Toll Free)
Monday-Thursday: 8 a.m. - 5 p.m. PST;
Friday: 8 a.m. - 4 p.m. PST
Online Warranty Request & Transaction History
Email Web Form

Europe:

Benelux
Tel:00 800-12 30 23 40 (free phone)
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

France
Tel:0800 908 621 (num.vert)
Intl Tel: 44 (0) 1276 803116
Monday - Friday 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Germany
Tel:49 (0) 89 4505 3199
Intl Tel: 44 (0) 1276 803168
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Italy
Tel:800 877 224 (numero verde)
Intl Tel: 44 (0) 1276 803118
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Poland
Tel:48 22 698 85 46
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form
Support only available in English, French, German, Italian & Spanish

Spain
Tel:900 99 71 21
Intl Tel: 44 (0) 1276 803140
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Sweden, Norway, Denmark, Finland
Tel:46-8-562 540 22 (English only)
Intl Tel: 44 (0) 1276 803299 (English only)
Monday - Friday: 10:30 - 17:00 CET
Email Web Form

Russia
Tel:44 1276 803299
Intl Tel: 44 (0) 1276 803217
Monday - Friday: 12:30 - 20:00
Online Warranty Request & Transaction History
Email Web Form
Support only available in English, French, German, Italian & Spanish

United Kingdom
Tel:44 (0) 1276 803299
Intl Tel: 44 (0) 1276 803299
Monday - Friday: 09:30 - 16:00 GMT
Online Warranty Request & Transaction History
Email Web Form

South & Central America:

Argentina
Tel:0800-333-0219
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Online Warranty Request & Transaction History
Email Web Form

Brazil
Tel:0 800 722-2150
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Email Web Form

Colombia
Tel:01 800 518 0859
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-5)
Online Warranty Request & Transaction History
Email Web Form

Chile
Tel:123-00-209-110
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Online Warranty Request & Transaction History
Email Web Form

Mexico
Tel:01-800-123-4709
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-5)
Online Warranty Request & Transaction History
Email Web Form

Venezuela
Tel:800 100 6836
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Online Warranty Request & Transaction History
Email Web Form

Asia Pacific:

Australia
Tel: 1800 189 581
Monday - Friday: 12:00 - 20:00 AEST
Email Web Form (English)

China
Tel: 800 830 5643; +86 755 8242 4782
Monday - Friday: 09:00 - 18:00 BJT
Email Web Form (Simplified Chinese/English)

Hong Kong
Email Web Form (Traditional Chinese/English)

India*
Tel: 000800 650 1563 (English Only)
Monday - Friday: 06:30 - 14:30 IST
Email Web Form (English Only)
Submit Warranty Request (Completed Claim Form Required)
Warranty Claim Form: Download

*When dialing, need to use phone with IDD
*Land Lines: BSNL, MTNL, Airtel, TTSL & Reliance
*Mobile Phone: IDEA, HUTCH, SPICE Banglore, BPL Airrel, TTSL & Reliance
*Pay phones: No Access

Indonesia*
Tel: 001 803 657 840 (English only)
Monday-Friday: 09:00 - 17:00 BORT
Email Web Form (English)

* When dialing, need to use phone with IDD

Japan*
Tel: 005-3165-0441
Monday – Friday: 10:00 – 18:00 JST
Email Web Form (English/Japanese)

* Mobile phone subscribers require registration with KDDI at: 0077-7160, before dialing
* Service registration is free

Korea
Email Web Form (English only)

Malaysia
Tel: 1800 181 190 (English only)
Monday - Friday: 09:00 - 17:00 MYT
Online Warranty Request & Transaction History
Email Web Form (English)

New Zealand
Tel: 0800 880 159
Monday - Friday: 14:00 - 20:00 NZT
Email Web Form (English)

Phillipines*
Tel: 1800 1651 0566 (English only)
Monday - Friday: 09:00 - 17:00 PHT
Email Web Form (English)

*PLDT fixed line and payphones only

Singapore
Tel: +65 6513 0938
Monday - Friday: 09:00 - 17:00 SST
Online Warranty Request & Transaction History
Email Web Form (English)

Taiwan
Tel: 008-01651961
Monday – Friday: 09:00 - 17:00 TWT
Email Web Form (Chinese/English)

Thailand*
Tel: 001 800 656 811 (English Only)
Monday - Friday: 09:00 - 16:00 THA
Email Web Form (English)

* When dialing, need to use phone with IDD

Vietnam*
Tel: 120 651 05 (English only)
Monday - Friday: 09:00 - 16:00 VST
Email Web Form (English)

* Land Lines: VNPT Only
Mobile Phone: Mobifone & Vinaphone Only