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How do I determine the right AMD Processor for the AMD Validated Solution platform I have chosen?22/2/2007 0:00:00Platforms that are part of the AMD Validated Solutions program are motherboards leveraging stable chipsets. AMD has designated processor model numbers to align with the 15-month stability period.http://support.amd.com/br/kbarticles/Pages/determine-processor-validated-solutions-platform.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21/2/2007 18:00:00http://support.amd.com/br/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21/2/2007 18:00:00If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/br/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
What does the RoHS directive require?21/2/2007 18:00:00RoHS pertains to electrical and electronic equipment and requires that product “put on the market” from July 1, 2006 onwards shall not contain specific substances.http://support.amd.com/br/kbarticles/Pages/RoHS-directive-requirements.aspxSystem.String[]
What is the front-side bus frequency of AMD® 64-bit architecture processors?17/2/2009 18:00:00With AMD 64-bit technology, AMD64 processors no longer rely on a traditional front-side bus. AMD developed a dedicated memory bus and a HyperTransport™ technology bus to replace the functionality.http://support.amd.com/br/kbarticles/Pages/64bit-front-side-bus-frequency.aspxSystem.String[]
What Windows 64-bit tools are available?21/2/2007 18:00:00The following Windows 64-Bit tools are available: Windows DirectX development, Windows 64-bit compilers, Visual Studio 2005http://support.amd.com/br/kbarticles/Pages/available-Windows-64bit-tools.aspxSystem.String[]
Does the AMD Athlon 64 FX-60 dual-core processor design have two AMD Athlon 64 FX processors on a single die?17/2/2009 18:00:00The AMD Athlon 64 FX-60 dual-core processor design is true dual core - with two cores on one die. Unlike other designs, it is not two separate processors in one package.http://support.amd.com/br/kbarticles/Pages/athlon-64-dual-core-single-die.aspxSystem.String[]
Why are some games experiencing performance issues on dual-core systems?21/2/2007 18:00:00This is due to software developers using an instruction that worked well for CPU timing on single core systems but has problems when scheduling CPU tasks for multi-core or multi-processor systems.http://support.amd.com/br/kbarticles/Pages/game-performance-dual-core.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?21/2/2007 18:00:00Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/br/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
Should I update my components' drivers?21/2/2007 18:00:00It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/br/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
How do I determine the operating specifications (temperature, voltage, frequencies, etc.) of my AMD64 technology processor?17/2/2009 18:00:00The operation specifications of all retail boxed AMD64 processors can be found by visiting AMD’s product comparison page.http://support.amd.com/br/kbarticles/Pages/64bit-operating-specifications.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?21/2/2007 18:00:00When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/br/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
How do I clean used thermal solution material off of my AMD® 64-Bit processor and heatsink/fan?21/2/2007 18:00:00Once a heatsink is uninstalled, the original thermal solution material that was applied should never be re-used to mount a heatsink on an AMD64 processor.http://support.amd.com/br/kbarticles/Pages/cleaning-thermal-solution-material.aspxSystem.String[]
What type of warranty does AMD® provide for its processors?21/2/2007 18:00:00AMD provides two types of processor packages: Processor-in-a-box (PIB) Warranty and OEM / Trade Product Warrantyhttp://support.amd.com/br/kbarticles/Pages/processor-warranty.aspxSystem.String[]
How can I identify my AMD® processor?21/2/2007 18:00:00 identify the processor and its specifications.http://support.amd.com/br/kbarticles/Pages/identify-processor.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?21/2/2007 18:00:00If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/br/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
How can I tell how many processor cores are being identified by my Linux OS?21/2/2007 18:00:00Look at /proc/cpuinfo for full details about each logical processor core detected.http://support.amd.com/br/kbarticles/Pages/multiple-processor-cores-Linux.aspxSystem.String[]
What is the HyperTransport™ technology?17/2/2009 18:00:00The HyperTransport™ technology is a high performance point-to-point link for integrated circuits on a motherboard. Point-to-point refers to the topology of HyperTransport™ system interconnect.http://support.amd.com/br/kbarticles/Pages/what-is-hypertransport-technology.aspxSystem.String[]
What is DDR2 memory and what is the benefit to customers? What speeds of DDR2 will AMD support?22/2/2007 0:00:00http://support.amd.com/br/kbarticles/Pages/DDR2-memory-benefits-speed.aspxSystem.String[]
What type of power supply should I use with my AMD® processor?21/2/2007 18:00:00The type of power supply to be used in an AMD processor-based system is dependent on the type of motherboard and chassis being used for the system.http://support.amd.com/br/kbarticles/Pages/processor-power-supply.aspxSystem.String[]
Should I restart my computer system after I load a program or application?21/2/2007 18:00:00Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/br/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
How do I check the Status of an RMA21/12/2005 18:00:00When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre. However, special circumstances may increase the turnaround time.http://support.amd.com/br/kbarticles/Pages/HowdoIchecktheStatusofanRMA.aspxSystem.String[]
What are the key features of AMD® 64-bit technology processors?21/2/2007 18:00:00AMD64 processors have the following features: 32-bit and 64-bit software compatibility, Integrated DDR Memory Controller, A system bus that uses HyperTransport™ Technology for communication…http://support.amd.com/br/kbarticles/Pages/64bit-key-features.aspxSystem.String[]
How can I obtain warranty service for my AMD® processor?12/2/2009 18:00:00Your vendor will provide warranty service for the first 30 to 90 days. If your distributor’s warranty has expired, submit an Online Return Merchandise Authorization (RMA) request.http://support.amd.com/br/kbarticles/Pages/processor-warranty-service.aspxSystem.String[]
How do I set the jumpers on my motherboard?21/2/2007 18:00:00Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/br/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
How can I contact an AMD® Customer Care Center?12/2/2009 18:00:00Contact Technical Support page to view contact Information for available Customer Care centers.http://support.amd.com/br/kbarticles/Pages/contact-technical-service.aspxSystem.String[]
What do I need to know when installing Win64?21/2/2007 18:00:00All device drivers must be 64-bit.  32-bit device drivers don't work.  Make sure you have 64-bit drivers for all the devices in your system.  This includes the chipset on your motherboard.http://support.amd.com/br/kbarticles/Pages/installing-Win64.aspxSystem.String[]
What companies are AMD® Authorized Distributors?21/2/2007 18:00:00Refer to the AMD Distributor Search for a list of available AMD Authorized Distributors.http://support.amd.com/br/kbarticles/Pages/authorized-distributors.aspxSystem.String[]
Can I install my original, preconfigured hard drive from my old computer into an AMD® processor-based system, since it has all my programs and data on it?21/2/2007 18:00:00It is not recommended to use a preconfigured hard drive in a new system build. Doing so can cause system instability or loss of performance.http://support.amd.com/br/kbarticles/Pages/installing-existing-hard-drive.aspxSystem.String[]
CPU-4: At idle or under a light applications load, the processor utilization jumps between 50% to 100% causing the system to experience extreme lag and or performance decrease17/2/2009 18:00:00When the computer is idling and/or while light load applications (such as web browsing, office applications, media players, etc.) are being utilized, the processor utilization jumps up to 50% - 100% usage continuously.http://support.amd.com/br/kbarticles/Pages/CPU-4-Atidleorunderalightapp.aspxSystem.String[]
CPU-3: System experiences a blue screen and displays an "A clock interrupt was not received on a secondary processor within an allocated time" error17/2/2009 18:00:00Customers have received the error message in a variety of system configurations. The common system denominators identified are Windows Vista (32 or 64 bit) and an overclocked processor. http://support.amd.com/br/kbarticles/Pages/CPU-3-Systemexperiencesablue.aspxSystem.String[]
CPU-2: Unable to register processor using the online warranty service17/2/2009 18:00:00If using AMD's online warranty service and you are unable to complete your processor registration,Receive an invalid serial number message and believe you received the message in error,Need help identifying the model number and or serial numberhttp://support.amd.com/br/kbarticles/Pages/CPU-2-Unabletoregisterprocess.aspxSystem.String[]
Instructions on how to remove the heatsink/fan provided with a PIB processor21/7/2009 18:00:00This article provides step by step instructions on the installation, removal and / or re-installation of the supplied PIB heatsink / fan unit. Included is a list of recommended thermal materials required for re-installation.http://support.amd.com/br/kbarticles/Pages/CPU7-HSFRemovalInstructions.aspxSystem.String[]
Unable to complete a processor warranty claim using the online warranty service17/2/2009 18:00:00If using AMD's online warranty service and you are unable to: Log into your account, Register your product, Complete your warranty claim http://support.amd.com/br/kbarticles/Pages/CPU-1-Unabletocompleteaprocess.aspxSystem.String[]
CPU-5: The processor seems to be overheating causing the system to become instable17/2/2009 18:00:00The motherboard BIOS or system monitoring software reports extremely high CPU temperatures and the system is experiencing random crashes, shut downs, blue screen errors or other system instabilityhttp://support.amd.com/br/kbarticles/Pages/CPU-5-Theprocessorseemstobe.aspxSystem.String[]