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737-19285: Warranty Service Request11/2/2009 18:00:00To help you determine if warranty service is required on a technical issue you are experiencing, please follow the four-step Warranty processhttp://support.amd.com/br/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
GPU-9: Although the display settings (gamma, brightness, contrast) have been set to a desired preference within the ATI Catalyst™ Control Center, certain 3D applications are not being displayed correctly.14/9/2009 18:00:00The Gamma, brightness and/or contrast has been adjusted using the ATI Catalyst™ Control Center to a desired preference. The desktop and most applications are being displayed correctly. However, when trying to use a specific 3D application, the display quality appears to be less than desirable and all adjustments made within the ATI Catalyst™ Control Center do not seem to have been applied to the 3D application.http://support.amd.com/br/kbarticles/Pages/GPU-9-GammaBrightnessandContrast.aspxSystem.String[]
ATI Catalyst Media Center™ Update – Version 1.0.431020/1/2009 18:00:00ATI Catalyst Media Center™ Update – Version 1.0.4310http://support.amd.com/br/kbarticles/Pages/41344-ATICatalystMediaCenUpdat.aspxSystem.String[]
Multimedia Center Installation Instructions under Windows XP and Windows 200017/2/2009 18:00:00This article guides the user through a series of steps to install Multimedia Center under Microsoft Windows XP or Windows 2000 operating systems, using the following ATI graphics productshttp://support.amd.com/br/kbarticles/Pages/GPU-3-MultimediaCenterInstall.aspxSystem.String[]
737: 333: Error Message "No adapters were installed because compatible driver was not found" Appears When Installing an ATI Display Driver17/2/2009 18:00:00Symptom: This error may occur when installing an ATI Display Driver using the ATI SETUP program.http://support.amd.com/br/kbarticles/Pages/333-NoAdaptersErrorWhenInstallingDriver.aspxSystem.String[]
GPU-10: Supported Resolutions Unavailable for Monitor27/5/2009 18:00:00This article provides recommendations for resolving monitor issues related to display resolutions that are supported by the monitor, but are unavailable in the display settingshttp://support.amd.com/br/kbarticles/Pages/GPU-10-SupportedResolutionsUnavailableforMonitor.aspxSystem.String[]
737-20561: Removing Old ATI Software13/8/2007 18:00:00These instructions are for those that are trying to update their software to the latest version. To update your software, you first need to remove the existing ATI software that is present on your system.http://support.amd.com/br/kbarticles/Pages/737-20561RemovingOldATISoftware.aspxSystem.String[]
737-26817: ATI Multimedia Center 9.16 - One Touch Record only records 30 minutes22/3/2007 19:00:00Symptoms:When activating the one touch record feature of MMC 9.16, it will only record 30 mins, regardless of what is set in the one touch recording settings.http://support.amd.com/br/kbarticles/Pages/737-26817ATIMultimediaCenter916-OneTouchRecordonlyrecords30minutes.aspxSystem.String[]
737-28532: TV Wonder™ products - Safely Remove Hardware appears in system tray for ATI Unified Stream Driver12/2/2009 18:00:00Symptoms: In the Windows system tray, the "Safely Remove Hardware" icon may list the ATI Unified Stream Driver.http://support.amd.com/br/kbarticles/Pages/737-28532TVWonderproducts-SafelyRemoveHardwareappearsinsystemtrayforATIUnifiedStrea.aspxSystem.String[]
737-32580: TV Wonder USB 600: May not work after installing the driver27/2/2008 18:00:00Symptoms: After updating your TV Wonder 600 USB driver the device no longer works.http://support.amd.com/br/kbarticles/Pages/737-32580TVWonderUSB600Maynotworkafterinstallingthedriver.aspxSystem.String[]
737-25662: TV Wonder 650 - DTV Channels Not Available in Windows Media Center17/3/2008 19:00:00When using a TV Wonder 650 or Theater 650 card in Windows Vista's Windows Media Center application, the DTV (ATSC) portion of the card may not be available.http://support.amd.com/br/kbarticles/Pages/737-25662TVWonder650-DTVChannelsNotAvailableinWindowsMediaCenter.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21/2/2007 18:00:00http://support.amd.com/br/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21/2/2007 18:00:00If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/br/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
737-22077: What are the hardware display configurations, common connectors and adapters available on ATI products?20/5/2009 18:00:00This article provides information on the common display configurations, monitor connector types and HDTV component adapters supported by ATI productshttp://support.amd.com/br/kbarticles/Pages/737-22077HowtoEnableTVOutonRadeonX1000SeriesProducts.aspxSystem.String[]
737-26076: Black borders around HDTV when using component video output (How to create custom HDTV resolutions in Windows Vista)26/5/2008 18:00:00Symptoms:Output to HDTV via component video cables produces a black border around the screen.http://support.amd.com/br/kbarticles/Pages/26076-black-borders-HDTV-component-video.aspxSystem.String[]
737-27130: Cannot enable TV-Out in Catalyst Control Center27/5/2009 18:00:00This article provides steps on how to enable a secondary monitor (via VGA, DVI, HDMI or DisplayPort) or a TV set (via S-video) using the ATI Catalyst™ Control Center softwarehttp://support.amd.com/br/kbarticles/Pages/737-27130CannotenableTV-OutinCatalystControlCenter.aspxSystem.String[]
Captured Video Clips Are Choppy30/1/2007 7:28:00When attempting to play back a captured video clip, the image may appear choppy or distorted.http://support.amd.com/br/kbarticles/Pages/CapturedVideoClipsAreChoppy.aspxSystem.String[]
737-20910 - Error: "Tuner not found" when trying to set up TV signal in Windows XP Media Center Edition 200531/1/2008 18:00:00The TUNER NOT FOUND error message appears when setting up the TV from START > MEDIA CENTER > SETTINGS > TV, after ATI drivers have been successfully installed.http://support.amd.com/br/kbarticles/Pages/737-20910-ErrorTunernotfoundwhentryingtosetupTVsignalinWindowsXPMediaCenterEdit.aspxSystem.String[]
737-32915: Windows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.17/3/2008 19:00:00Windows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.http://support.amd.com/br/kbarticles/Pages/32915-does-not-detect-TV-Tuner.aspxSystem.String[]
737-24433: Gemstar Guide+: Scheduling does not work29/8/2007 18:00:00Symptoms:Scheduling using Gemstar does not workhttp://support.amd.com/br/kbarticles/Pages/737-24433GemstarGuide+Schedulingdoesnotwork.aspxSystem.String[]
737-32916: ATI AV Stream Unified Driver is disabled in Device Manager with Code 10 error.17/2/2009 18:00:00ATI AV Stream Unified Driver is disabled in Device Manager with Code 10 error.http://support.amd.com/br/kbarticles/Pages/737-32916ATIAVStreamUnifiedDriverisdisabledinDeviceManagerwithCode10error.aspxSystem.String[]
737-27141: TV Wonder Products - Catalyst Media Center does not Install Correctly Using the Installation CD 17/3/2008 19:00:00After inserting the installation CD and following the on-screen directions to install the software, Catalyst Media Center does not appear to be installed.http://support.amd.com/br/kbarticles/Pages/27141-Catalyst-Media-Center-installation.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?21/2/2007 18:00:00Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/br/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
737-27372: How Do I register my product?23/1/2008 18:00:00How Do I register my product?http://support.amd.com/br/kbarticles/Pages/737-27372HowDoIregistermyproduct.aspxSystem.String[]
737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner product22/8/2007 18:00:00737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner producthttp://support.amd.com/br/kbarticles/Pages/737-22458HowtoaddressrecordingissueswiththeATIMultimediaCenterusinganATITVTunerprod.aspxSystem.String[]
Should I update my components' drivers?21/2/2007 18:00:00It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/br/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
737-23131: How to receive better HDTV reception with a TV Wonder 65026/8/2007 18:00:00Some customers may have trouble receiving over-the-air (free-to-air) HDTV using their TV Wonder 650. The following steps may help you receive better reception with your product.http://support.amd.com/br/kbarticles/Pages/737-23131HowtoreceivebetterHDTVreceptionwithaTVWonder650.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?21/2/2007 18:00:00When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/br/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
737-1412: HDTV (Component Video) Adapters from ATI - Details and Connection Methods26/5/2009 18:00:00These adapters allow a display supporting Component Video input (YPbPr), such as an HDTV, to be connected to a graphics card.  Depending on the particular card you are using, a specific adapter will be required. http://support.amd.com/br/kbarticles/Pages/737-1412HDTVComponentVideoAdaptersfromATI-DetailsandConnectionMethods.aspxSystem.String[]
737-37: ATI TV Wonder and ATI All-in Wonder regional broadcast signal compatibility17/2/2009 18:00:00As with standard Television sets and VCRs, ATI TV Tuners are specifically configured to operate in the regions where they are sold.http://support.amd.com/br/kbarticles/Pages/737-37ATITVTunerandcaptureproductscomeindifferentNTSCPALandSECAMmodels.aspxSystem.String[]
737-911: Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listings 25/7/2007 18:00:00Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listingshttp://support.amd.com/br/kbarticles/Pages/737-911GemstarGUIDEPlus+Nolistingsdataavailableforthecurrentdatemessagewhendownloa.aspxSystem.String[]
Promotion and Rebate Inquiries2/9/2006 18:00:00Please review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/br/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
737-1426: Pinouts for a DVI-I Connector - Explained 17/4/2008 18:00:00737-1426: Pinouts for a DVI-I Connector - Explainedhttp://support.amd.com/br/kbarticles/Pages/737-1426PinoutsforaDVI-IConnector-Explained.aspxSystem.String[]
737-373: Display Driver/Multimedia Features Disabled if Full DirectX Support Has Been Disabled in DXDiag17/2/2009 18:00:00Recent Microsoft DirectX releases include a utility called DXDiag (DXDIAG.EXE) which enables users to check/test various items related to DirectX under Windows.http://support.amd.com/br/kbarticles/Pages/373-DirectX-disabled-in-DXDiag.aspxSystem.String[]
737-1489: How do I connect video from a Camcorder/VCR to an ALL-IN-WONDER card?9/8/2007 18:00:00ATI's ALL-IN-WONDER family of cards allow you to input video from a Camcorder/VCR and view/record the input on your computer.http://support.amd.com/br/kbarticles/Pages/737-1489HowdoIconnectvideofromaCamcorderVCRtoanALL-IN-WONDERcard.aspxSystem.String[]
737-21241: Display Corruption17/2/2009 18:00:00If you are experiencing issues such as graphical corruption (ie. lines, checkerboard patterns, flashing dots, giant triangles, etc.) in 3D games, full motion video, and initial POST screenhttp://support.amd.com/br/kbarticles/Pages/737-21241DisplayCorruption.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?21/2/2007 18:00:00If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/br/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
737-18882: How do I enable/disable TV OUT using ATI Control Panel under Windows XP?8/8/2007 18:00:00The following information applies only to ATI Enhanced Display Drivers for Windows XP.http://support.amd.com/br/kbarticles/Pages/737-18882HowdoIenabledisableTVOUTusingATIControlPanelunderWindowsXP.aspxSystem.String[]
737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings Message17/4/2008 18:00:00When launching the ATI Catalyst Control Center, you may receive the message: You do not have permission to change the Catalyst Control Center settings. Please contact your administrator for further help.http://support.amd.com/br/kbarticles/Pages/21278-permission-catalyst-control-settings.aspxSystem.String[]
737-25618: How to Convert a Video Using Catalyst Media Center3/9/2007 18:00:00How to Convert a Video Using Catalyst Media Centerhttp://support.amd.com/br/kbarticles/Pages/737-25618HowtoConvertaVideoUsingCatalystMediaCenter.aspxSystem.String[]
737-22673: Video shows as 240i in ATI Multimedia Center 9.1423/8/2007 18:00:00Symptoms:Users with the above cards may notice that when viewing the live TV broadcast, the Multimedia Center will note that the broadcast signal is in 240i mode.http://support.amd.com/br/kbarticles/Pages/737-22673Videoshowsas240iinATIMultimediaCenter914.aspxSystem.String[]
Should I restart my computer system after I load a program or application?21/2/2007 18:00:00Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/br/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection 17/2/2009 18:00:00Depending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/br/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
Absence of Audio through the HDMI connection when using HDMI Receivers2/2/2009 18:00:00In Catalyst Control Center,HDMI connection is detected as DVI connection. This results in the absence of an audio signal through the HDMI connection for any of the above video driver / graphics card / OS combinationshttp://support.amd.com/br/kbarticles/Pages/39986-AbsenceofAudiothroughthe.aspxSystem.String[]
737-18840: No TV Display Connecting TV-Out Through a VCR16/4/2008 18:00:00In some instances, "no display"appears on the TV after connecting TV-Out from a graphics board to a VCR (and connecting the VCR to a TV).http://support.amd.com/br/kbarticles/Pages/737-18840NoTVDisplayConnectingTV-OutThroughaVCR.aspxSystem.String[]
737-22472: How to Troubleshoot No Display on Re-start Issues17/2/2009 18:00:00If you have no display after installing an ATI graphics card when Windows has loaded, please visually inspect the back of your computer's CPU for a monitor connector located within the section with portshttp://support.amd.com/br/kbarticles/Pages/737-22472HowtoTroubleshootNoDisplayonRe-startIssues.aspxSystem.String[]
737-98: Image and/or Text Is Not Sharp When Displayed on Television14/9/2008 18:00:00When using a television as a display (traditional tube television, projector, or an HDTV television (LCD, plasma, DLP)) the image, or text, is not sharp and difficult to read.http://support.amd.com/br/kbarticles/Pages/TextAppearsBlurryonTV.aspxSystem.String[]
737-460: "TV Player failed to initialize the video", General (Video Overlay) 18/6/2007 18:00:00Unable to start TV, the TV player failed to initialize video. Ensure the correct video drivers have been installed and close any applications which may be playing video before attempting to restart TV.http://support.amd.com/br/kbarticles/Pages/737-460TVPlayerfailedtoinitializethevideoGeneral(VideoOverlay).aspxSystem.String[]
737-20866: How to install the drivers and software for the HDTV Wonder 15/8/2007 18:00:00These instructions apply to customers using: Windows XP SP1 or higher, Windows 2000.http://support.amd.com/br/kbarticles/Pages/737-20866HowtoinstallthedriversandsoftwarefortheHDTVWonder.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics Card17/2/2009 18:00:00All ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/br/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
How do I set the jumpers on my motherboard?21/2/2007 18:00:00Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/br/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
737-20655: Installing Multimedia Center14/8/2007 18:00:00These instructions apply to customers using: Windows XP SP1 or higher,Windows 2000.http://support.amd.com/br/kbarticles/Pages/737-20655InstallingMultimediaCenter.aspxSystem.String[]
What companies are AMD® Authorized Distributors?21/2/2007 18:00:00Refer to the AMD Distributor Search for a list of available AMD Authorized Distributors.http://support.amd.com/br/kbarticles/Pages/authorized-distributors.aspxSystem.String[]