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 How to identify the model of an ATI graphics card

Last Updates: 28.09.2010
Article Number: GPU-55

This article provides instructions on how to identify the model of an ATI graphics card, which is important to know when:

  • Verifying the compatibility of the graphics card and motherboard before purchasing / installing a graphics card. The motherboard manufacturer will commonly provide a list of compatible graphics cards by model number
  • Determining whether the requirements of the graphics card are met by the system’s hardware, operating system and / or application. The model of the graphics card is required to find the requirements from AMD’s Products and Technologies page
  • Obtaining the latest drivers for the graphics card. The model of the graphics card is required to obtain the latest drivers from AMD’s Graphics Drivers & Software page
  • Completing an AMD warranty request form. The model of the graphics card must be provided in order to complete and successfully submit a warranty request

There are several methods for identifying the model of a graphics card:

How to identifying a product by physical inspection
The model of the graphics card can be found in one of two places:

  1. On the front side of the retail box
    1. In the example below, the box identifies the graphics card as an ATI Radeon X1650 Pro


  2. On the barcode sticker located on the back of the graphics board
    1. In the example below, the box identifies the graphics card as a X1650 AGP graphics card


  3. Note! AMD does not retail cards beyond the ATI Radeon™ HD 3000 series or higher (except for the Radeon™ HD 3870 PC & Mac Edition). Graphics by, Powered by, Video by and Certified by ATI graphics cards are manufactured and warranted by partner companies. For more information on how to identify a graphics card through physical inspection, contact the product manufacturer. Refer to AIB Partners for a list of partners.

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How to identifying an ATI product in a Microsoft Windows® based operating system
The model of the graphics card can be found using several software inspection utilities

  1. Identifying an ATI product using Catalyst™ Control Center
    1. Using either method below, open the ATI Catalyst™ Control Center
      1. Click on Start | Programs | ATI Catalyst™ Control Center
      2. Right-click anywhere on the desktop and select the ATI Catalyst™ Control Center
    2. In Advance view
      1. Click on Information Center and then Graphics Hardware or
      2. Click on the Graphics pull-down menu, select Information Center and then Graphics Hardware



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  2. Identifying an ATI product using Windows® Device Manager
    1. Click on the Start or the Orb button
    2. Type in devmgmt.msc in the Run command or Search for Device Manger
    3. Double-click Display Adapters to expand
    4. The graphics card make and model will be listed
    5. Note! Video Controller (VGA Compatible) is shown when display drivers are not installed



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  3. Identifying an ATI product using DirectX
    1. Click on the Start or the Orb button
    2. Type in dxdiag in the Run command
    3. Click OK
    4. Click the Display 1 tab


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  4. Identifying an ATI product in a Mac OS® based system
    1. Software inspection of ATI products can be performed using ATI Displays
    2. Click on Apple menu then select System Preference
    3. Under the Other, select the ATI Displays (the product name appears in the heading)



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