Tip! Before you call us
For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:
- Processors:
- Type of processor (Ordering Part Number) e.g. "AMD A8-3850 APU" or "AD3850WNZ43GX"
- Brand, model and revision of the motherboard including BIOS revision
- Brand and model of the heat sink
- Brand and model of the power supply
- Operating System
- Detailed description of the problem
- All other AMD products:
- Manufacturer
- Model
- Driver Version
- Operating System
- Detailed description of the problem
North America - United States & Canada:
Tel: 877-284-1566 (Toll Free)
FirePro, FireGL and FireMV Support by Telephone: 866-284-2093 (Toll Free – English only)
Monday - Thursday: 9:00AM - 5:30PM EST;
Friday: 9:00AM - 3:00PM EST
Email Web Form
Europe:
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Benelux
Tel:00 800-12 30 23 40 (free phone)
Intl Tel: +31-(0)20-8080942
Monday - Friday: 09:00 - 18:00 CET
Email Web Form
France
Tel:0800 908 621 (num.vert)
Intl Tel: +33-(0)170618467
Monday - Friday 09:00 - 18:00 CET
Email Web Form
Germany
Tel:49 (0) 89 4505 3199
Intl Tel: +49-(0)30-30808249
Monday - Friday: 09:00 - 18:00 CET
Email Web Form
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Italy
Tel:800 877 224 (numero verde)
Intl Tel: +39-0699337345
Monday - Friday: 09:00 - 18:00 CET
Email Web Form
Spain
Tel:900 99 71 21
Intl Tel: +34- 911875514
Monday - Friday: 09:00 - 18:00 CET
Email Web Form
United Kingdom
Tel: +44 (0) 1276 932318
Intl Tel: +31-208080959
Monday - Friday: 08:00 - 17:00 GMT
Email Web Form |
South America:
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Argentina
Tel: +54-11- 59842576
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3)
Email Web Form
Brazil
Tel: +55-11-39587187
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3))
Email Web Form
Colombia
Tel: +57-1-3819956
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT-5)
Email Web Form
Chile
Tel: +56-25-856972
(Portuguese/English/Spanish)
Monday - Friday: 08:00 - 17:00 (GMT-4)
Email Web Form |
Mexico
Tel: +52-55-47411322
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT-5)
Email Web Form
Peru
Tel: +51-1-7071622
(Portuguese/English/Spanish)
Monday - Friday: 07:00 - 16:00 (GMT- 5)
Email Web Form
Venezuela
Tel: +58-212-3357437
(Portuguese/English/Spanish)
Monday - Friday: 08:00 - 17:00 (GMT-4)
Email Web Form |
Asia Pacific:
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Australia
Tel: 1-800-307657
Monday - Friday: 11:30 - 19:00 AEST
Email Web Form (English)
China
Tel: 400-898-5643
Monday - Friday: 09:30 - 17:00 BJT
Email Web Form (Simplified Chinese/English)
Hong Kong
Email Web Form (Traditional Chinese/English)
India
Tel: +91-80-33230647-9
Monday - Friday: 09:00 - 17:00 IST
Online Warranty Request
Indonesia*
Tel: 007-803-011-0361 (English Only)
Monday- Friday: 09:30 - 17:00 BORT
Email Web Form (English)
* Mobile: XL, Telkomsel & M2 Only
Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
Email Web Form (English/Japanese)
Korea
Email Web Form (English Only)
Malaysia
Tel: 1-800-807088 (English Only)
Monday - Friday: 09:30 - 17:00 MYT
Email Web Form (English) |
New Zealand
Tel: 800450175
Monday - Friday: 13:30 - 21:00 NZT
Email Web Form (English)
Philippines*
Tel: 180011141538 (English Only)
Monday - Friday: 09:30 - 17:00 PHT
Email Web Form (English)
*PLDT Service Only
Singapore
Tel: 8001204639
Monday - Friday: 09:30 - 17:00 SST
Email Web Form (English)
Taiwan
Tel: 00801137427
Monday – Friday: 09:30 - 17:00 TWT
Email Web Form (Chinese/English)
Thailand*
Tel: 001800120666587 (English Only)
Monday - Friday: 08:30 - 16:00 THA
Email Web Form (English)
* Landlines: When dialing, need to use phone with IDD
* Mobile: AIS, DTAC & TRUE MOVE Only
Vietnam*
Tel: 120 111 62 (English Only)
Monday – Friday: 08:30 – 16:00 VST
Email Web Form (English)
* VNPT Service Only |