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Wie kann ich Garantieleistungen für einen AMD-Prozessor in Anspruch nehmen?12.02.2009 18:00:00Your vendor will provide warranty service for the first 30 to 90 days. If your distributor’s warranty has expired, submit an Online Return Merchandise Authorization (RMA) request.http://support.amd.com/de/kbarticles/Pages/processor-warranty-service.aspxSystem.String[]
How do I check the Status of an RMA21.12.2005 18:00:00When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre. However, special circumstances may increase the turnaround time.http://support.amd.com/de/kbarticles/Pages/HowdoIchecktheStatusofanRMA.aspxSystem.String[]
Wie werden die Jumper auf dem Motherboard eingestellt?21.02.2007 18:00:00Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/de/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
How can I contact an AMD® Customer Care Center? 12.02.2009 18:00:00Contact Technical Support page to view contact Information for available Customer Care centers.http://support.amd.com/de/kbarticles/Pages/contact-technical-service.aspxSystem.String[]
Kann eine vorkonfigurierte Original-Festplatte eines älteren Computers in ein System mit AMD-Prozessor installiert werden, da sich all meine Programme und Daten auf dieser befinden?21.02.2007 18:00:00It is not recommended to use a preconfigured hard drive in a new system build. Doing so can cause system instability or loss of performance.http://support.amd.com/de/kbarticles/Pages/installing-existing-hard-drive.aspxSystem.String[]
Welche Firmen sind autorisierte AMD-Vertragshändler?21.02.2007 18:00:00Refer to the AMD Distributor Search for a list of available AMD Authorized Distributors.http://support.amd.com/de/kbarticles/Pages/authorized-distributors.aspxSystem.String[]
Passen alle Netzteile auf dieselbe Art in ein Computergehäuse?21.02.2007 18:00:00Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/de/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
Beim Entfernen einer Anwendung mithilfe der Deinstallationsfunktion wird die Option angezeigt, die zu deinstallierenden Dateien beizubehalten oder zu entfernen. Wie soll vorgegangen werden?21.02.2007 18:00:00If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/de/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
Wie kann ich meinen AMD-Prozessor identifizieren?21.02.2007 18:00:00 identify the processor and its specifications.http://support.amd.com/de/kbarticles/Pages/identify-processor.aspxSystem.String[]
Wie kann ich Systemstartfehler beheben?21.02.2007 18:00:00System boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/de/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
Muss das Computersystem nach dem Laden von Programmen oder Anwendungen neu gestartet werden?21.02.2007 18:00:00Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/de/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
Welches Netzteil sollte mit dem AMD-Prozessor verwendet werden?21.02.2007 18:00:00The type of power supply to be used in an AMD processor-based system is dependent on the type of motherboard and chassis being used for the system.http://support.amd.com/de/kbarticles/Pages/processor-power-supply.aspxSystem.String[]
What is the HyperTransport™ technology?17.02.2009 18:00:00The HyperTransport™ technology is a high performance point-to-point link for integrated circuits on a motherboard. Point-to-point refers to the topology of HyperTransport™ system interconnect.http://support.amd.com/de/kbarticles/Pages/what-is-hypertransport-technology.aspxSystem.String[]
Wo kann ich Informationen zu den Chemikalien finden, die in AMD-Produkten enthalten sind?21.02.2007 18:00:00Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/de/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
Kann ich unterschiedliche Speichermodule in meinem prozessorbasierten AMD-System verwenden?21.02.2007 18:00:00It is recommended that all memory modules be of the same speed, brand, and specifications. It is important to remember that the memory system will operate as fast as the slowest speed memory module.http://support.amd.com/de/kbarticles/Pages/types-memory-modules.aspxSystem.String[]
What type of warranty does AMD® provide for its processors?21.02.2007 18:00:00AMD provides two types of processor packages: Processor-in-a-box (PIB) Warranty and OEM / Trade Product Warrantyhttp://support.amd.com/de/kbarticles/Pages/processor-warranty.aspxSystem.String[]
Bei der Installation von Anwendungen wird manchmal eine Meldung angezeigt, dass die zu installierende Datei älter als die derzeit auf dem System gespeicherte Datei ist. Wie soll vorgegangen werden?21.02.2007 18:00:00When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/de/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Sollte ich die Treiber meiner Komponenten aktualisieren?21.02.2007 18:00:00It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/de/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21.02.2007 18:00:00If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/de/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21.02.2007 18:00:00http://support.amd.com/de/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
Was wird in der RoHS-Richtlinie festgelegt?21.02.2007 18:00:00RoHS pertains to electrical and electronic equipment and requires that product “put on the market” from July 1, 2006 onwards shall not contain specific substances.http://support.amd.com/de/kbarticles/Pages/RoHS-directive-requirements.aspxSystem.String[]
CPU-5: The processor seems to be overheating causing the system to become instable17.02.2009 18:00:00The motherboard BIOS or system monitoring software reports extremely high CPU temperatures and the system is experiencing random crashes, shut downs, blue screen errors or other system instabilityhttp://support.amd.com/de/kbarticles/Pages/CPU-5-Theprocessorseemstobe.aspxSystem.String[]
Instructions on how to remove the heatsink/fan provided with a PIB processor21.07.2009 18:00:00This article provides step by step instructions on the installation, removal and / or re-installation of the supplied PIB heatsink / fan unit. Included is a list of recommended thermal materials required for re-installation.http://support.amd.com/de/kbarticles/Pages/CPU7-HSFRemovalInstructions.aspxSystem.String[]
Unable to complete a processor warranty claim using the online warranty service17.02.2009 18:00:00If using AMD's online warranty service and you are unable to: Log into your account, Register your product, Complete your warranty claim http://support.amd.com/de/kbarticles/Pages/CPU-1-Unabletocompleteaprocess.aspxSystem.String[]
CPU-4: At idle or under a light applications load, the processor utilization jumps between 50% to 100% causing the system to experience extreme lag and or performance decrease17.02.2009 18:00:00When the computer is idling and/or while light load applications (such as web browsing, office applications, media players, etc.) are being utilized, the processor utilization jumps up to 50% - 100% usage continuously.http://support.amd.com/de/kbarticles/Pages/CPU-4-Atidleorunderalightapp.aspxSystem.String[]
CPU-3: System experiences a blue screen and displays an "A clock interrupt was not received on a secondary processor within an allocated time" error17.02.2009 18:00:00Customers have received the error message in a variety of system configurations. The common system denominators identified are Windows Vista (32 or 64 bit) and an overclocked processor. http://support.amd.com/de/kbarticles/Pages/CPU-3-Systemexperiencesablue.aspxSystem.String[]
CPU-2: Unable to register processor using the online warranty service17.02.2009 18:00:00If using AMD's online warranty service and you are unable to complete your processor registration,Receive an invalid serial number message and believe you received the message in error,Need help identifying the model number and or serial numberhttp://support.amd.com/de/kbarticles/Pages/CPU-2-Unabletoregisterprocess.aspxSystem.String[]