International Support Representatives

​​​​​​​​​​​​​​​Tip: Make Your Call to Technical Support Faster and Easier

For faster service, please make sure that you have the following information available when you call:

Processors:

  • Type of processor (Ordering Part Number) e.g. "AMD A8-3850 APU" or "AD3850WNZ43GX"
  • Brand, model and revision of the motherboard including BIOS revision
  • Brand and model of the heat sink
  • Brand and model of the power supply
  • Operating System
  • Detailed description of the problem

All other AMD products:

  • Manufacturer
  • Model Driver
  • Version
  • Operating System
  • D​etailed description of the problem

Argentina

Tel: 0800-444-1186 Toll Free
Intl Tel: +54-11- 59842576
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT-3)

Australia

Tel: 1-800-307657
Monday - Friday
11:30 - 19:00 AEST

Benelux

Tel:00 800-12 30 23 40 (free phone) 
Intl Tel: +31-(0)20-8080942
Monday - Friday
11:00 - 18:00 CET

Brazil

Tel: 0800-891-1349 Toll Free​
Intl Tel: +55-11-39587187
(Portuguese/English/Spanish)
Monday - Friday
09:00 - 18:00 (GMT-3)

Canada​

Tel: 877-284-1566 (Toll Free)
Professional Graphics 24/7 support:
 866-284-2093 (Toll Free – English only)

Monday - Friday
9:00AM - 5​:00PM EST​​

 

Chile

Tel: 123-00-202-854 Toll Free
Intl Tel: +56-2-2-585-6972
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT-4)

China

Tel: 400-898-5643
Professional Graphics 24/7 support: 400-120-3037
(Chinese Mon-Fri 9:30AM–5PM. English on off-hours.)

Monday - Friday
09:30 - 17:00 BJT

Colombia

Tel: 01-800-915-6060 Toll Free
Intl Tel: +57-1-3819956
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT-5)

France

Tel:0800 908 621 (num.vert)​
Intl Tel: +33-(0)182885487

Professional Graphics 24/7 support:
Tel: 0800-914847
Intl Tel: +442080685178 
(French Mon-Fri 11AM-6PM. English on off-hours.)
Monday - Friday
11:00 - 18:00 CET

Germany

Tel:49 (0) 89 4505 3199
Intl Tel: +49-(0)30-30808249

Professional Graphics 24/7 support:
Tel: 0800-182-5841
Intl Tel: +493056795870
(German Mon-Fri 11AM-6PM. English on off-hours)
Monday - Friday
11:00 - 18:00 CET

India

Tel: +91-80-33230050, 67030050
Professional Graphics 24/7 support: 1-800-266-6797
(English 24/7)
Monday - Friday
09:00 - 17:00 IST

Indonesia*

Tel: 007-803-011-0361 (English Only)
*Mobile: XL, Telkomsel & M2 Only
Monday- Friday
09:30 - 17:00 BORT

​Italy

Tel:800 877 224 (numero verde)
Intl Tel: +39-0699337345
Monday - Friday
11:00 - 18:00 CET​

Japan

Tel: 0066-33-812651
Professional Graphics 24/7 support: 0800-222-0553
(Japanese Mon-Fri 9:30AM–5PM. English on off-hours.)
Monday – Friday
10:00 – 18:00 JST

Malaysia

Tel: 1-800-807088 (English Only)
Monday - Friday
09:30 - 17:00 MYT

Mexico

Tel: 001-866-251-9356 Toll Free
Intl Tel: +52-55-47411322
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT-5)

New Zealand

Tel: 800450175
Monday - Friday
13:30 - 21:00 NZT

Peru

​Tel: 0800-54777
Intl Tel: +51-1-7071622
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT- 5) 

Philippines*

Tel: 180011141538 (English Only)
*PLDT Service Only
Monday - Friday
09:30 - 17:00 PHT

Singapore

Tel: 8001204639
Monday - Friday
09:30 - 17:00 SST

Spain

Tel:900 99 71 21
Intl Tel: +34- 911875514
Monday - Friday
11:00 - 18:00 CET​

Taiwan

Tel: 00801137427
Monday – Friday
09:30 - 17:00 TWT

Thailand* ​

Tel: 001800120666587 (English Only)

Monday - Friday
08:30 - 16:00 THA

United Kingdom

Tel: +44 (0) 1276 932318
Intl Tel: +31-208080959

Professional Graphics 24/7 support:
Tel: 0-800-086-9034
Int Tel​: +442080685178 
(English 24/7)
Monday - Friday
10:00 - 17:00 GMT

​​​​United States

Tel: 877-284-1566 (Toll Free)
Professional Graphics 24/7 support:
866-284-2093 (Toll Free – English only)

Monday - Friday
9:00AM - 5​:00PM EST​​

 

Venezuela

Tel: 800-100-2512
Intl Tel: +58-212-3357437
(Portuguese/English/Spanish)
Monday - Friday
11:00 - 18:00 (GMT-4)

Vietnam*

Tel: 120 111 62 (English Only)
​*VNPT Service Only
Monday – Friday
08:30 – 16:00 VST
​​​​​
Footnotes