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 Elite Experiences FAQs

Last Updates: 12/2/2013
Article Number: NA

 


 

 

How is AMD Screen Mirror different from AMD Wireless Display?

​AMD Screen Mirror uses your home network; it does not require a receiver/dongle. It does require having a ‘smart’ display device (set top box, game console, smart TV, etc.) on your home network that you can push to. It is only able to ‘mirror’ or duplicate your screen to a smart device, you cannot extend your screen. Also, it does not play back protected content like DVDs or Blu-Ray.

AMD Wireless Display does not need a home network or a Smart device – it connects with a Miracast compliant wireless receiver which is hooked up to a display. It can play back protected content and you can extend your display – thus having something different on each screen.​

Is there a maximum amount of face images that can be saved?

​A maximum of 24 images can be stored.​

Is it recommended to save multiple captures of the same face to help face recognition?

​If the computer system is to be used in varying light conditions, it is recommended to capture a few images of a single user’s face to assist in face recognition.​

Is there an option to enable/disable AMD Gesture Control from loading at Windows start-up?

​When AMD Gesture Control is running, there will be a system-tray icon visible. Right-click, and select, ‘Preferences.’ Check/Uncheck “Start with Windows” as desired.​

When a display is mirrored, will it be listed in Device Manager under “Monitors”?

​No. AMD Screen Mirror uses rendering methods to ‘mirror’ the display. Windows is not aware of any display being duplicated.​

Does AMD Quick Stream work with network ports such as HTTPS, FTP, SFTP, FTPS or only HTTP?

​AMD Quick Stream will work with network ports including HTTP, HTTPS, FTP, SFTP and FTPS​.

Why is AMD offering these software experiences?

​AMD works directly with computer manufacturers and software vendors to help ensure our customers get the most punch out of AMD APU-based systems. We offer this software so that you can experience the advantages for yourself. If you do not have the software on your new AMD A-Series processor-based system, you can download our system compatibility tool now at www.amd.com/experiences​.

How do I get the software?

​In some cases the software will already be installed on your new system and ready to go. If you do not have the software installed, download our system compatibility tool to see if the software is available for you to get the full advantage of your 2013 AMD APU-based system.​

Can I buy the AMD software in Windows Store?

​No.  The AMD versions of the software are not available in the Windows store, however, other versions from our software partners might be. If the software is not pre-installed on your new 2013 AMD-based system, check out www.amd.com/experiences.

I bought my system in 2013 but it doesn’t have the software. Why not?

The software is a new addition to 2013 systems but there may be older models still for sale in some areas. Check below for the APU models that support the new software:

Notebooks:

Series

Mod​el

AMD Screen Mirror

AMD Face Login

AMD Gesture Control

A10

A10-5745M
A10-5750M
A10-5757M

X

X

X

A8

A8-5545M
A8-5550M
A8-5557M

X

X

X

A6

A6-5200
A6-5300
A6-5345M
A6-5350M
A6-5357M

X

 

 


Tablets/Hybrids:

Series

Model

AMD Screen Mirror

AMD Face Login

AMD Gesture Control

A4

A4-1200
A4-1250

X

X

X

Will these applications work on my current AMD-based system?

​These AMD software experiences are designed to operate best on the latest 2013 AMD APU-based systems. Download our system compatibility tool to see if the software can run on your PC.​

Who supports these applications?

​The software vendors who created the software will help you.​

Why aren’t all the applications on all AMD systems?

​It’s a choice of which system – and software – fits your lifestyle best. There are certain system requirements (cameras, microphones, hardware compression engines, etc.) which allow for full benefit of these applications so we tried to match the software to the system that will get the most advantage.​

What are the system requirements for AMD Face Login?

​The system requirements are:​

  • ​​Microsoft Windows® 7 or 8 (32 & 64-bit)
  • Capture device (webcam)
  • Internet Connection (for website login functionality)
  • For AMD APU hardware requirements, please use the Compatibility Checker Tool
Is it possible for one user with a Windows User Account to login into the User Account of another user on the system?

​It is not possible. The images of faces captured in AMD Face Login are not shared among all Windows User Accounts. This also applies to any website logins if this feature is enabled in AMD Face Login.​

Does AMD Face Login work with a system that has multiple Windows Login Accounts?

​Yes. It will work. The images of faces captured in AMD Face Login are kept separate for each Windows User Account.​

Can a person that is logged-in delete the photos of another person belonging to a different Windows Login Account?

​AMD Face Login can be accessed by all Windows User Accounts on a system. However, access can be restricted by setting a password for the application.​

Are there any Administrator controls available in AMD Face Login?

​No. AMD Face Login is intended for consumer, home use.​

Why is AMD Face Login not supported in IE10 for website logins under Metro Mode in Windows 8?

​IE10 under Metro Mode in Windows 8 does not support plug-ins. AMD Face Login for website login is based on plug-in technology. AMD Face Login for websites does work in the desktop version of IE10 in Windows 8.​

Are there websites that are not compatible with AMD Face Login?

​AMD Face Login works well with websites that have simple login constructs. Websites for on-line banking (for example) are likely to not work as they have additional security measures in place.​

What are the system requirements for AMD Gesture Control?

​The ​system requirements are:

  • Microsoft Windows® 7 or 8 (32 & 64-bit)
  • Capture device (webcam)
  • For AMD APU hardware requirements, please use the Compatibility Checker Tool
What gestures are currently supported by AMD Gesture Control?

​Windows® Media Player; Windows Photo & Fax Viewer; Adobe Acrobat (e-Reader); Windows e-Reader (Metro Mode); Windows 8 Metro UI; Microsoft PowerPoint.​

  1. Left – A simple left hand swipe from right to left.
    Left Swipe
  2. Right – A simple right hand swipe from left to right.
    Right Swipe
  3. Up – Swipe the hand with palm facing the device from down upwards.
    Up Swipe
  4. Tap – Lift the open hand with palm facing the device, then slight move the hand toward the device and back, mimicking a “tap”. 
    Tap
See this article​ for more information​

What are the system requirements for AMD Screen Mirror?

​The system requirements are:

  • Microsoft Windows® 7 or 8 (32 & 64-bit)
  • 802.3i/u (LAN connectivity) or 802.11 a/b/g/n (WLAN connectivity)
  • A configured home network
  • Receiver Device that has a DLNA compliant renderer, or Windows Media Player
  • For AMD APU hardware requirements, please use the Compatibility Checker Tool
Can HDCP (protected content) be displayed on the mirrored display?

​No. AMD Screen Mirror functions for non-DRM content.​

Is audio transmitted to the mirrored display?

​Yes. Audio is transmitted to the mirrored display.​

What are the system requirements for AMD Quick Stream?

​T​o learn more about this application, its requirements, and download options please visit AMD’s Knowledgebase Article, GPU-166.

Will AMD Quick Stream work if I have both wired and wireless connectivity active?

​Yes. AMD Quick Stream works to prioritize network bandwidth across all connections​.



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