This article provides information about Error 195 when the AMD Installer failed to access the required AMD web resources.
The contents of the article is organized into the following sections:
The AMD Installer was unable to access the dedicated AMD server to download the files required to complete the installation. The AMD server may be unavailable due to maintenance.
We suggest that you run the AMD Installer at a later time. When the server is back online the AMD Installer should successfully complete the driver installation.
You may also use the Manual Driver Selector from the Driver + Download Center to select, download and install the latest driver.
If you are still unable to resolve Error 195 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in C:\Program Files\AMD\CIM\Log\Installer.log
IMPORTANT! Follow the steps below when raising a service request for this issue:
- To raise an e-ticket, visit: http://support.amd.com/en-us/contact/email-form
- Enter "Error 195" (without quotes) in the Subject field
- Provide as much detail as possible about your issue in the Description field
- Attach the AMD Installer log file to the service request and click Submit
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