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 PC System Building Requirements and Setup FAQ

Last Updates: 11/26/2012
Article Number: GPU-202

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​How do you install or uninstall an AMD processor?

Please see the AMD ​How to replace an AMD processor video for full instructions on installing and uninstalling an AMD processor below.

 

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​Do you have a list of recommended thermal paste?

Please see the AMD knowledgebase article on AMD recommended thermal paste.

​My system only shows 2GB of memory, but I have 4GB installed?

When running 32bit versions of Windows® operating systems such as Windows XP, Windows®Vista or Windows 7, the maximum amount of memory the operating system can address is 4GB, and this includes graphics card memory. In order to use 4GB or more of memory, switch to a 64Bit version of Windows XP, Vista or Windows 7 operating system.

​Why do I need to connect my power supply to my graphics card?

Certain High-End AMD Radeon™ and FirePro™ graphics cards require more power than is provided by the PCI® Express graphics card slot. These graphics cards have an additional power connector that must be connected to the main system power supply. Failure to connect power to a graphics card that requires it will result in a system that doesnot power up correctly or an error message will appear on screen requesting power to be connected to the graphics card.​

​What is a BIOS and how do I update it?

The BIOS is the first piece of software to run on a system and is responsible for setting up the hardware in readiness for the operating system to run.  For more details on what a BIOS is, why it is important and how to update it, please see the AMD BIOS update ​video below.​

 
What is overclocking?

​Overclocking is the term used for running processors, graphics card or other system components over and above their standard specified values in order to achieve higher speeds and performance.

WARNING​

AMD and ATI™ processors are intended to be operated only within their associated specifications and factory settings. Operating your AMD or ATI processor outside of specification or in excess of factory settings, including but not limited to overclocking, may damage your processor and/or lead to other problems, including but not limited to, damage to your system components (including your motherboard and components thereon (e.g. memory)), system instabilities (e.g. data loss and corrupted images), shortened processor, system component and/or system life, and in extreme cases, total system failure. AMD does not provide support or service for issues or damages related to use of an AMD or ATI processor used outside of processor specifications or in excess of factory settings. Also, yYou may also not receive support or service from your system manufacturer.

DAMAGES CAUSED BY USE OF YOUR AMD OR ATI PROCESSOR OUTSIDE OF SPECIFICATION OR IN EXCESS OF FACTORY SETTINGS ARE NOT COVERED UNDER YOUR AMD PRODUCT WARRANTY AND MAY NOT BE COVERED BY YOUR SYSTEM MANUFACTURER’S WARRANTY.

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