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 ATI Catalyst Suite Driver Installation Instructions under Windows XP or Windows 2000

Last Updates: 28/09/2010
Article Number: GPU-2

This article guides the user through a series of steps to install the ATI Catalyst driver within a Microsoft Windows XP or Windows 2000 based system.

Reasons to Install the Latest Catalyst Driver

  • New Installation
  • Application Requirements
  • Display Issues
  • Graphics Performance Issues
  • Driver Related Error Messages

The Installation Process
  1. System readiness check (The following system requirements must be checked and available before installing the latest Catalyst driver)
    • Administrator privileges
    • Microsoft .NET framework
    • Microsoft Direct X 9.0 or higher
    • Windows XP with Service Pack 2 or higher
    • Windows 2000 with Service Pack 4 or higher
  2. Finding the latest ATI Catalyst driver
  3. Download the latest Catalyst driver
  4. Uninstall any legacy ATI or other display drivers (where applicable)
  5. Run the driver installation procedure


System Readiness Check
The following system requirements must be checked and available before installing the latest Catalyst driver

Administrator Privileges
Administrator privileges are required before installing the Catalyst driver.

Windows XP
Open the "Control Panel", and select "User Accounts". Your "User Name" should indicate "Administrators" under "Group".
If you do not have Administrator privileges, please contact your System Administrator for assistance.   

Windows 2000
Open the "Control Panel", and select "Users and Passwords". Your "User Name" should indicate "Administrators" under "Group".
If you do not have Administrator privileges, please contact your System Administrator for assistance.

Microsoft .NET Framework
The CATALYST Control Center requires Microsoft .NET Framework prior to installation. The CATALYST Control Center is an application that allows you to control the configuration of your ATI product. You can verify that you have the .NET Framework by checking in the Add/Remove Programs list in the Control Panel. If the .NET Framework is not listed, please download, and install before proceeding. For more information, please visit Microsoft .NET Framework.

DirectX 9.0 or higher
Click on "Start" menu -> Select Run -> Type in "DXDIAG" -> Click OK.
Select the "System" tab in the "System Information" area and look for "DirectX Version".
Microsoft maintains a website for DirectX information and downloads. Please visit http://www.microsoft.com/directx.


To go directly to the "Home User Downloads" section of the Microsoft DirectX site, please follow http://www.microsoft.com/directx/homeuser/downloads

NOTE: You may be routed to the "Windows Update" site to access the required files.

Windows XP Service Pack 2 or higher
Click on "Start" menu - right click on "My Computer" - choose "Properties".
On the "General" tab in the "System" area, look for references to Service Pack. Microsoft maintains a website for this information and downloads.

For more information, please click here.

Windows 2000 Service Pack 4 or higher
Right click on "My Computer" > choose "Properties".
On the "General" tab in the "System" area looks for references to Service Pack.

For more information, please click here.

Finding the Latest ATI Display Driver
Please visit http://support.amd.com/it-it/download to download the most current version of the drivers for your product before proceeding. If you have trouble finding the driver for your ATI product, please search our knowledgebase for article 737-26590 (locating the correct driver for my ATI Graphics Product)

 

Download Instructions

The Catalyst Software Suite contains the Display Drivers, WDM drivers, and the Catalyst Control Center.

  1. Create a central location for the download such as the Desktop
  2. Right-Click your Desktop and select "New" and then "Folder"
  3. Name the folder "ATI Downloads"
  4. Click on the hyperlink(s) for file download
  5. A "File Download" dialogue box will appear
  6. Select the "Save" button, where a "Save As" window should appear
  7. Browse the Desktop to locate the newly created folder "ATI Downloads"
  8. Select the "Save" button

 

Uninstall Any Legacy Display Drivers (If Applicable)

Before installing the latest Catalyst drivers, any legacy drivers must be uninstalled. This note only describes the uninstall process for legacy ATI drivers. This step can be skipped if the system currently has no legacy display drivers installed.

  1. Go to Add/Remove Programs located in through Start | Control Panel | Add or Remove Programs.
  2. Run the ATI Software Uninstall Utility and restart when prompted

  3. If ATI Software Uninstall Utility is not listed in Add/Remove Programs, first remove ATI Catalyst Control Center then remove the ATI Display Drivers.  Click 'No' when prompted to restart the system.
  4. Empty the Windows Temp folder by going to C:\Windows\Temp\
  5. Restart the system

 

Catalyst Software Suite Installation Instructions

 

Close all opened applications, including any live monitoring anti-virus/firewall/remote access/webcam software, before attempting to install the ATI software.

  1. Double-click on the downloaded driver file. NOTE: Windows XP Service Pack 2 users will see this dialog box.
  2. "Click "Run" to start the install process.

     
  3. "Use the default directory for extracting the files and click the "Install" button.

    1. At this point, the files will be extracted before the actual system install begins.
  4. Click "Next" on the first install screen.
    1. Click "Yes" for the License agreement.
    2. Click the "Express" button.

      1. NOTE: The installer will start to load the display driver and then the WDM Capture drivers for Radeon™ VIVO (Video In - Video Out) products. Afterwards, the Catalyst Control Center setup will start shortly thereafter and a dialog box will indicate the install progress.
  5. Click "Finish" and restart your computer.

     
  6. For customers with a Radeon™, FireMV™, FireGL™, FirePRO™ Series products, no further steps are required.

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