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 GPU-33: Graphics Driver Installation Instructions for Microsoft Windows 7

Article Number: GPU-33

This article guides the user through a series of steps to install the ATI Catalyst™ driver in a Microsoft Windows 7 based system

Reasons to Install the Latest Catalyst Driver

  • New Installation
  • Application Requirements
  • Display Issues
  • Graphics Performance Issues
  • Driver Related Error Messages

Table of Contents
The installation process consists of five steps for Microsoft Windows 7. Click a topic below to go to the relevant section within this page:

  1. Find the latest ATI Catalyst™ driver
  2. Download the latest ATI Catalyst™ driver
  3. Uninstall any legacy ATI or other display drivers (where applicable)
  4. Run the driver installation procedure

 

  1. Finding the Latest ATI Display Driver
    Please visit the AMD Graphics Drivers & Software page to download the most current version of the drivers for the product before proceeding. 

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  2. Download the latest Catalyst driver
    The ATI Catalyst™ Software Suite contains the Display Drivers, WDM drivers, and the Catalyst Control Center. To prevent errors when downloading the driver, use the following steps:

     

    1. Create a central location for the download such as the Desktop
    2. Right-Click on the Desktop and select "New" and then "Folder"
    3. Name the folder "ATI Downloads"
    4. Click on the hyperlink(s) for the file download
    5. A "File Download" dialogue box will appear
    6. Select the "Save" button, where a "Save As" window should appear
    7. Browse the Desktop to locate the newly created folder "ATI Downloads"
    8. Select the "Save" button

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  3. Uninstall any legacy ATI or other display drivers (where applicable)
    Any pre-existing graphic drivers must be first uninstalled, to prevent any errors that may occur when installing the latest ATI Catalyst™ drivers.
    Note! The following instructions only apply if a graphics driver pre-exists on the system. This step can be skipped if the system currently has no legacy graphics drivers installed.
    1. Click on the “Start” button
    2. Open the “Control Panel”
    3. Select “Programs and Features”
    4. Select “ATI Catalyst Install Manager”
    5. Click on “Change”


    6. Click on “Next” when prompted for the “Welcome to the InstallShield Wizard for ATI Catalyst™ Install Manager.”


    7. Select "Express Uninstall All ATI Software"
    8. Follow the on-screen directions and restart the system when finished


    9. Note! The Windows User Account Control (UAC) will prompt for “Do you want to allow the following program from an unknown publisher to make changes to this computer?” Click on “Yes” to continue with the uninstall process




    10. To verify that the legacy graphics driver has been uninstalled, return to the "Uninstall or Change a Program" list and ensure that there is no ATI specific software listed
    11. If ATI specific software is still listed, remove any remaining ATI software components using the above process and restart the system when complete

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  4. Run the driver installation procedure
    1. Close all opened applications, including any live monitoring anti-virus/firewall/remote access/webcam software, before attempting to install the ATI software
    2. Open the graphics driver previously downloaded. A prompt with a security warning by Microsoft Windows 7 will show up asking if you wish to run the file. Click "Run" to start the install process


    3. Note! The Windows User Account Control (UAC) prompt will open asking you “Do you want to allow the following program to make changes to this computer,” select “Yes” to continue with the install process
    4. A window will appear with the “Select components to install” Click "Next" to proceed


    5. Click on “Install” to create a temporary installation folder


    6. Click “Next” on the Welcome screen to continue


    7. Click on “Install” to begin the installation proces


    8. A window will open and prompt with a destination folder indicating where the installation files will be saved to.  Use the default folder or change the location by clicking the "Browse" button. Click the "Install" button to proceed
    9. Select “Express” (recommended) or “Custom” installation and then click "Next"


    10. A window will appear with the End User License Agreement. Click on the "Accept" button after agreeing to the license


    11. On the next window, a prompt will appear to specify the folder for installation. Click on “Yes” to the “Would you like to create this folder” prompt to continue


    12. In the next step the system will be analyzed and the installation of the components will begin


    13. If the “Custom” install option was selected, the next window allows checking and un-checking the components to be installed
    14. The installation procedure will start shortly thereafter and a dialog box will indicate the install progress
    15. Click “Finish” to complete the installation process and restart the system when prompted


    16. The installation process will be complete once the computer has restarted.

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