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 AMD Global Customer Care Technical Support and Contact Page

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​Warranty Support

Request warranty service for AMD products.

​Self Help Knowledge Base

Instant searchable answers
(9 out of 10 visitors are successful!)

If you could not find the answer to your question by searching the FAQs, please follow our contact details below

​​​Tip: Make Your Call to Technical Support Faster and Easier

For faster service, please make sure that you have the following information available when you call:

  • Processors:
    • Type of processor (Ordering Part Number) e.g. "AMD A8-3850 APU" or "AD3850WNZ43GX"
    • Brand, model and revision of the motherboard including BIOS revision
    • Brand and model of the heat sink
    • Brand and model of the power supply
    • Operating System
    • Detailed description of the problem
  • All other AMD products:
    • Manufacturer
    • Model Driver
    • Version
    • Operating System
    • Detailed description of the problem

Technical Support Phone Numbers

North America - United States & Canada:

Tel: 877-284-1566 (Toll Free)
FirePro, FireGL and FireMV Support by Telephone: 866-284-2093 (Toll Free – English only)
Monday - Friday: 9:00AM - 5​:00PM EST

 

Europe

Benelux
Tel:00 800-12 30 23 40 (free phone)
Intl Tel: +31-(0)20-8080942
Monday - Friday: 11:00 - 18:00 CET
​Italy
Tel:800 877 224 (numero verde)
Intl Tel: +39-0699337345
Monday - Friday: 11:00 - 18:00 CET
France
Tel:0800 908 621 (num.vert)
Intl Tel: +33-(0)182885487
Monday - Friday: 11:00 - 18:00 CET
Spain
Tel:900 99 71 21
Intl Tel: +34- 911875514
Monday - Friday: 11:00 - 18:00 CET
Germany
Tel:49 (0) 89 4505 3199
Intl Tel: +49-(0)30-30808249
Monday - Friday: 11:00 - 18:00 CET
United Kingdom
Tel: +44 (0) 1276 932318
Intl Tel: +31-208080959
Monday - Friday: 10:00 - 17:00 GMT

 

South America:

Argentina
Tel: 0800-444-1186 Toll Free
Intl Tel: +54-11- 59842576
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-3)
Mexico
Tel: 001-866-251-9356 Toll Free
Intl Tel: +52-55-47411322
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-5)
Brazil
Tel: 0800-891-1349 Toll Free
Intl Tel: +55-11-39587187
(Portuguese/English/Spanish)
Monday - Friday: 09:00 - 18:00 (GMT-3)
​Peru
Tel: 0800-54777
Intl Tel: +51-1-7071622
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT- 5)
Colombia
Tel: 01-800-915-6060 Toll Free
Intl Tel: +57-1-3819956
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-5)
Venezuela
Tel: 800-100-2512
Intl Tel: +58-212-3357437
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-4)
Chile
Tel: 123-00-202-854 Toll Free
Intl Tel: +56-2-2-585-6972
(Portuguese/English/Spanish)
Monday - Friday: 11:00 - 18:00 (GMT-4)

 

Asia Pacific:

Australia
Tel: 1-800-307657
Monday - Friday: 11:30 - 19:00 AEST
Malaysia
Tel: 1-800-807088 (English Only)
Monday - Friday: 09:30 - 17:00 MYT
China
Tel: 400-898-5643
Monday - Friday: 09:30 - 17:00 BJT
New Zealand
Tel: 800450175
Monday - Friday: 13:30 - 21:00 NZT
Hong Kong
Philippines*
Tel: 180011141538 (English Only)
Monday - Friday: 09:30 - 17:00 PHT
India
Tel: +91-80-33230050, 67030050
Monday - Friday: 09:00 - 17:00 IST
Singapore
Tel: 8001204639
Monday - Friday: 09:30 - 17:00 SST
Indonesia*
Tel: 007-803-011-0361 (English Only)
Monday- Friday: 09:30 - 17:00 BORT
Taiwan
Tel: 00801137427
Monday – Friday: 09:30 - 17:00 TWT
Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
​​Thailand* ​
Tel: 001800120666587 (English Only)
Monday - Friday: 08:30 - 16:00 THA
Korea
Vietnam*
Tel: 120 111 62 (English Only)
Monday – Friday: 08:30 – 16:00 VST
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