Tip! Before you call us
For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:
- Ordering Part Number of the device (OPN)
- Detailed description of the problem
North America - United States & Canada:
GPU Technical Support by Telephone: 877-284-1566 (Toll Free – English only)
FireGL Support by Telephone: 866-284-2093 (Toll Free – English only)
Monday – Thursday 9:00 AM - 5:30 PM EST
Friday 9:00 AM - 3:00 PM EST
Warranty Information & Form (English Only)
Email Web Form
Europe:
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Benelux
Tel:00 800-12 30 23 40 (free phone)
Monday - Friday: 10:30 - 17:00 CET
Email Web Form
France
Tel:0800 908 621 (num.vert)
Intl Tel: 44 (0) 1276 803116
Monday - Friday 10:30 - 17:00 CET
Email Web Form
Germany
Tel:49 (0) 89 4505 3199
Intl Tel: 44 (0) 1276 803168
Monday - Friday: 10:30 - 17:00 CET
Email Web Form
Italy
Tel:800 877 224 (numero verde)
Intl Tel: 44 (0) 1276 803118
Monday - Friday: 10:30 - 17:00 CET
Email Web Form
Poland
Tel:44-22-6987199
Monday - Friday: 10:30 - 17:00 CET
Email Web Form |
Spain
Tel:900 99 71 21
Intl Tel: 44 (0) 1276 803140
Monday - Friday: 10:30 - 17:00 CET
Email Web Form
Sweden, Norway, Denmark, Finland
Tel:46-8-562 540 22 (English only)
Intl Tel: 44 (0) 1276 803299 (English only)
Monday - Friday: 10:30 - 17:00 CET
Email Web Form
Russia
Tel:44 1276 803299
Intl Tel: 44 (0) 1276 803217
Monday - Friday: 12:30 - 20:00
Email Web Form
Support only available in English, French, German, Italian & Spanish
United Kingdom
Tel:44 (0) 1276 803299
Intl Tel: 44 (0) 1276 803299
Monday - Friday: 09:30 - 16:00 GMT
Email Web Form |
South America:
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Argentina
Tel:0800-444-1186
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Email Web Form
Brazil
Tel:0800-891-1349
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Email Web Form
Colombia
Tel:01-800-915-6060
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-5)
Email Web Form |
Chile
Tel:123-00-202-854
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Email Web Form
Mexico
Tel:001-866-251-9356
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-6)
Email Web Form Venezuela
Tel:800-100-2512
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Email Web Form |
Asia Pacific:
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Australia
Tel: 1-800-307657
Monday - Friday: 11:00 - 19:00 AEST
Email Web Form (English)
China
Tel: 400 898 5643
Monday - Friday: 09:30 - 18:00 BJT
Email Web Form (Simplified Chinese/English)
Hong Kong
Email Web Form (Traditional Chinese/English)
India*
Tel: 000-8000016193 (English Only)
Monday - Friday: 06:30 - 14:30 IST
Email Web Form (English Only)
*AIRTEL Service Only
Indonesia*
Tel: 007-803-011-0361 (English only)
Monday-Friday: 09:00 - 17:00 BORT
Email Web Form (English)
* Mobile: XL, Telkomsel & M2 Only
Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
Email Web Form (English/Japanese)
Korea
Email Web Form (English only)
Malaysia
Tel: 1800807088 (English only)
Monday - Friday: 09:00 - 17:00 MYT
Online Warranty Request & Transaction History
Email Web Form (English) |
New Zealand*
Tel: 800450175
Monday - Friday: 14:00 - 20:00 NZT
Email Web Form (English)
*Landlines Only
Philippines*
Tel: 180011141538 (English only)
Monday - Friday: 09:00 - 17:00 PHT
Email Web Form (English)
*PLDT Service Only
Singapore
Tel: 8001204639
Monday - Friday: 09:00 - 17:00 SST
Online Warranty Request & Transaction History
Email Web Form (English)
Taiwan
Tel: 00801137427
Monday – Friday: 09:00 - 17:00 TWT
Email Web Form (Chinese/English)
Thailand*
Tel: 001800120666587 (English Only)
Monday - Friday: 09:00 - 16:00 THA
Email Web Form (English)
* Land lines: When dialing, need to use phone with IDD
*Mobil: AIS, DTAC & TRUE MOVE Only
Vietnam*
Email Web Form (English)
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International Multilingual Support
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English:
Tel:+44 (0) 1276 803299
Monday - Friday: 10:30 - 17:00 CET
Deutsch:
Tel:+44 (0) 1276 803168
Monday - Friday: 10:30 - 17:00 CET
Français:
Tel:+44 (0) 1276 803116
Monday - Friday: 10:30 - 17:00 CET |
Italiano:
Tel:+44 (0) 1276 803118
Monday - Friday: 10:30 - 17:00 CET
Español:
Tel:+44 (0) 1276 803140
Monday - Friday: 10:30 - 17:00 CET
Русский:
Tel: +44 (0) 1276 803217
Monday - Friday: 10:30 - 17:00 CET |