Processor Technical Support 

Tip! Before you call us

For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:

PC Processors:

• Type of processor (Ordering Part Number) E.g. "AMD Athlon XP 3200+" or "AXDA3200DKV4E"
• Brand, model and revision of the motherboard including BIOS revision
• Brand and model of the heat sink
• Brand and model of the power supply
• Operating System
• Detailed description of the problem

All other AMD products:

• Ordering Part Number of the device (OPN)
• Detailed description of the problem

North America - United States & Canada:
Tel: 877-284-1566 (Toll Free)
Monday-Thursday: 6 a.m. - 5 p.m. PDT;
Friday: 6 a.m. - 4 p.m. PDT
Online Warranty Request & Transaction History
Email Web Form

Europe:

Benelux
Tel:00 800-12 30 23 40 (free phone)
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

France
Tel:0800 908 621 (num.vert)
Intl Tel: 44 (0) 1276 803116
Monday - Friday 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Germany
Tel:49 (0) 89 4505 3199
Intl Tel: 44 (0) 1276 803168
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Italy
Tel:800 877 224 (numero verde)
Intl Tel: 44 (0) 1276 803118
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Poland
Tel:44-22-6987199
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Spain
Tel:900 99 71 21
Intl Tel: 44 (0) 1276 803140
Monday - Friday: 10:30 - 17:00 CET
Online Warranty Request & Transaction History
Email Web Form

Sweden, Norway, Denmark, Finland
Tel:46-8-562 540 22 (English only)
Intl Tel: 44 (0) 1276 803299 (English only)
Monday - Friday: 10:30 - 17:00 CET
Email Web Form

Russia
Tel:44 1276 803299
Intl Tel: 44 (0) 1276 803217
Monday - Friday: 12:30 - 20:00
Online Warranty Request & Transaction History
Email Web Form
Support only available in English, French, German, Italian & Spanish

United Kingdom
Tel:44 (0) 1276 803299
Intl Tel: 44 (0) 1276 803299
Monday - Friday: 09:30 - 16:00 GMT
Online Warranty Request & Transaction History
Email Web Form

South & Central America:

Argentina
Tel:0800-444-1186
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Online Warranty Request & Transaction History
Email Web Form

Brazil
Tel:0800-891-1349
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 09:30 - 17:30 (GMT-3)
Email Web Form

Colombia
Tel:01-800-915-6060
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-5)
Online Warranty Request & Transaction History
Email Web Form

Chile
Tel:123-00-202-854
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Online Warranty Request & Transaction History
Email Web Form

Mexico
Tel:001-866-251-9356
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 07:30 - 15:30 (GMT-6)Online Warranty Request & Transaction History
Email Web Form

Venezuela
Tel:800-100-2512
Toll Free (Portuguese/English/Spanish)
Monday - Friday - 08:30 - 16:30 (GMT-4)
Online Warranty Request & Transaction History
Email Web Form

Asia Pacific:

Australia
Tel: 1-800-307657
Monday - Friday: 11:00 - 19:00 AEST
Email Web Form (English)

China
Tel: 400 898 5643
Monday - Friday: 09:30 - 18:00 BJT
Email Web Form (Simplified Chinese/English)

Hong Kong
Email Web Form (Traditional Chinese/English)

India*
Tel: 000-8000016193 (English Only)
Monday - Friday: 06:30 - 14:30 IST
Email Web Form (English Only)
Warranty Claim Form: Download

*AIRTEL Service Only

Indonesia*
Tel: 007-803-011-0361(English only)
Monday-Friday: 09:00 - 17:00 BORT
Email Web Form (English)

* Mobile: XL, Telkomsel & M2 Only 

Japan
Tel: 0066-33-812651
Monday – Friday: 10:00 – 18:00 JST
Email Web Form (English/Japanese)

Korea
Email Web Form (English only)

Malaysia
Tel: 1800807088 (English only)
Monday - Friday: 09:00 - 17:00 MYT
Online Warranty Request & Transaction History
Email Web Form (English)

New Zealand*
Tel: 800450175
Monday - Friday: 14:00 - 20:00 NZT
Email Web Form (English)

*Landlines Only

Phillipines*
Tel: 180011141538 (English only)
Monday - Friday: 09:00 - 17:00 PHT
Email Web Form (English)

*PLDT Service Only

Singapore
Tel: 8001204639
Monday - Friday: 09:00 - 17:00 SST
Online Warranty Request & Transaction History
Email Web Form (English)

Taiwan
Tel: 00801137427
Monday – Friday: 09:00 - 17:00 TWT
Email Web Form (Chinese/English)

Thailand*
Tel: 001800120666587 (English Only)
Monday - Friday: 09:00 - 16:00 THA
Email Web Form (English)

* Land lines: When dialing, need to use phone with IDD
*Mobil: AIS, DTAC & TRUE MOVE Only

Vietnam
Email Web Form (English)