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AAATestKBpage16/09/2008 06:00:00 p.m.testing to see if text is still propagating.http://support.amd.com/la/kbarticles/Pages/AAATestKBpage.aspxSystem.String[]
How can I identify my AMD® processor?21/02/2007 06:00:00 p.m. identify the processor and its specifications.http://support.amd.com/la/kbarticles/Pages/identify-processor.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?21/02/2007 06:00:00 p.m.Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/la/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?21/02/2007 06:00:00 p.m.If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/la/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
What is the HyperTransport™ technology?17/02/2009 06:00:00 p.m.The HyperTransport™ technology is a high performance point-to-point link for integrated circuits on a motherboard. Point-to-point refers to the topology of HyperTransport™ system interconnect.http://support.amd.com/la/kbarticles/Pages/what-is-hypertransport-technology.aspxSystem.String[]
Should I restart my computer system after I load a program or application?21/02/2007 06:00:00 p.m.Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/la/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
What type of power supply should I use with my AMD® processor?21/02/2007 06:00:00 p.m.The type of power supply to be used in an AMD processor-based system is dependent on the type of motherboard and chassis being used for the system.http://support.amd.com/la/kbarticles/Pages/processor-power-supply.aspxSystem.String[]
How do I resolve system boot failures?21/02/2007 06:00:00 p.m.System boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/la/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
How can I contact an AMD® Customer Care Center?12/02/2009 06:00:00 p.m.Contact Technical Support page to view contact Information for available Customer Care centers.http://support.amd.com/la/kbarticles/Pages/contact-technical-service.aspxSystem.String[]
How do I set the jumpers on my motherboard?21/02/2007 06:00:00 p.m.Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/la/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
How can I obtain warranty service for my AMD® processor?12/02/2009 06:00:00 p.m.Your vendor will provide warranty service for the first 30 to 90 days. If your distributor’s warranty has expired, submit an Online Return Merchandise Authorization (RMA) request.http://support.amd.com/la/kbarticles/Pages/processor-warranty-service.aspxSystem.String[]
How do I check the Status of an RMA21/12/2005 06:00:00 p.m.When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre. However, special circumstances may increase the turnaround time.http://support.amd.com/la/kbarticles/Pages/HowdoIchecktheStatusofanRMA.aspxSystem.String[]
Can I install my original, preconfigured hard drive from my old computer into an AMD® processor-based system, since it has all my programs and data on it?21/02/2007 06:00:00 p.m.It is not recommended to use a preconfigured hard drive in a new system build. Doing so can cause system instability or loss of performance.http://support.amd.com/la/kbarticles/Pages/installing-existing-hard-drive.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21/02/2007 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21/02/2007 06:00:00 p.m.If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/la/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
Should I update my components' drivers?21/02/2007 06:00:00 p.m.It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/la/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?21/02/2007 06:00:00 p.m.When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/la/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?21/02/2007 06:00:00 p.m.Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/la/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
What type of warranty does AMD® provide for its processors?21/02/2007 06:00:00 p.m.AMD provides two types of processor packages: Processor-in-a-box (PIB) Warranty and OEM / Trade Product Warrantyhttp://support.amd.com/la/kbarticles/Pages/processor-warranty.aspxSystem.String[]
Unable to complete a processor warranty claim using the online warranty service17/02/2009 06:00:00 p.m.If using AMD's online warranty service and you are unable to: Log into your account, Register your product, Complete your warranty claim http://support.amd.com/la/kbarticles/Pages/CPU-1-Unabletocompleteaprocess.aspxSystem.String[]
Instructions on how to remove the heatsink/fan provided with a PIB processor21/07/2009 06:00:00 p.m.This article provides step by step instructions on the installation, removal and / or re-installation of the supplied PIB heatsink / fan unit. Included is a list of recommended thermal materials required for re-installation.http://support.amd.com/la/kbarticles/Pages/CPU7-HSFRemovalInstructions.aspxSystem.String[]
CPU-5: The processor seems to be overheating causing the system to become instable17/02/2009 06:00:00 p.m.The motherboard BIOS or system monitoring software reports extremely high CPU temperatures and the system is experiencing random crashes, shut downs, blue screen errors or other system instabilityhttp://support.amd.com/la/kbarticles/Pages/CPU-5-Theprocessorseemstobe.aspxSystem.String[]
CPU-3: System experiences a blue screen and displays an "A clock interrupt was not received on a secondary processor within an allocated time" error17/02/2009 06:00:00 p.m.Customers have received the error message in a variety of system configurations. The common system denominators identified are Windows Vista (32 or 64 bit) and an overclocked processor. http://support.amd.com/la/kbarticles/Pages/CPU-3-Systemexperiencesablue.aspxSystem.String[]
CPU-2: Unable to register processor using the online warranty service17/02/2009 06:00:00 p.m.If using AMD's online warranty service and you are unable to complete your processor registration,Receive an invalid serial number message and believe you received the message in error,Need help identifying the model number and or serial numberhttp://support.amd.com/la/kbarticles/Pages/CPU-2-Unabletoregisterprocess.aspxSystem.String[]
CPU-4: At idle or under a light applications load, the processor utilization jumps between 50% to 100% causing the system to experience extreme lag and or performance decrease17/02/2009 06:00:00 p.m.When the computer is idling and/or while light load applications (such as web browsing, office applications, media players, etc.) are being utilized, the processor utilization jumps up to 50% - 100% usage continuously.http://support.amd.com/la/kbarticles/Pages/CPU-4-Atidleorunderalightapp.aspxSystem.String[]