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737-19285: Warranty Service Request11/02/2009 06:00:00 p.m.To help you determine if warranty service is required on a technical issue you are experiencing, please follow the four-step Warranty processhttp://support.amd.com/la/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
Absence of Audio through the HDMI connection when using HDMI Receivers02/02/2009 06:00:00 p.m.In Catalyst Control Center,HDMI connection is detected as DVI connection. This results in the absence of an audio signal through the HDMI connection for any of the above video driver / graphics card / OS combinationshttp://support.amd.com/la/kbarticles/Pages/39986-AbsenceofAudiothroughthe.aspxSystem.String[]
AAATestKBpage16/09/2008 06:00:00 p.m.testing to see if text is still propagating.http://support.amd.com/la/kbarticles/Pages/AAATestKBpage.aspxSystem.String[]
737: 333: Error Message "No adapters were installed because compatible driver was not found" Appears When Installing an ATI Display Driver17/02/2009 06:00:00 p.m.Symptom: This error may occur when installing an ATI Display Driver using the ATI SETUP program.http://support.amd.com/la/kbarticles/Pages/333-NoAdaptersErrorWhenInstallingDriver.aspxSystem.String[]
737-20561: Removing Old ATI Software13/08/2007 06:00:00 p.m.These instructions are for those that are trying to update their software to the latest version. To update your software, you first need to remove the existing ATI software that is present on your system.http://support.amd.com/la/kbarticles/Pages/737-20561RemovingOldATISoftware.aspxSystem.String[]
GPU-10: Supported Resolutions Unavailable for Monitor27/05/2009 06:00:00 p.m.This article provides recommendations for resolving monitor issues related to display resolutions that are supported by the monitor, but are unavailable in the display settingshttp://support.amd.com/la/kbarticles/Pages/GPU-10-SupportedResolutionsUnavailableforMonitor.aspxSystem.String[]
GPU-9: Although the display settings (gamma, brightness, contrast) have been set to a desired preference within the ATI Catalyst™ Control Center, certain 3D applications are not being displayed correctly.14/09/2009 06:00:00 p.m.The Gamma, brightness and/or contrast has been adjusted using the ATI Catalyst™ Control Center to a desired preference. The desktop and most applications are being displayed correctly. However, when trying to use a specific 3D application, the display quality appears to be less than desirable and all adjustments made within the ATI Catalyst™ Control Center do not seem to have been applied to the 3D application.http://support.amd.com/la/kbarticles/Pages/GPU-9-GammaBrightnessandContrast.aspxSystem.String[]
Multimedia Center Installation Instructions under Windows XP and Windows 200017/02/2009 06:00:00 p.m.This article guides the user through a series of steps to install Multimedia Center under Microsoft Windows XP or Windows 2000 operating systems, using the following ATI graphics productshttp://support.amd.com/la/kbarticles/Pages/GPU-3-MultimediaCenterInstall.aspxSystem.String[]
737-20655: Installing Multimedia Center14/08/2007 06:00:00 p.m.These instructions apply to customers using: Windows XP SP1 or higher,Windows 2000.http://support.amd.com/la/kbarticles/Pages/737-20655InstallingMultimediaCenter.aspxSystem.String[]
737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings Message17/04/2008 06:00:00 p.m.When launching the ATI Catalyst Control Center, you may receive the message: You do not have permission to change the Catalyst Control Center settings. Please contact your administrator for further help.http://support.amd.com/la/kbarticles/Pages/737-21278CatalystControlCenterYouDoNotHavePermissiontoChangeCatalystControlCenterSet.aspxSystem.String[]
737-20866: How to install the drivers and software for the HDTV Wonder 15/08/2007 06:00:00 p.m.These instructions apply to customers using: Windows XP SP1 or higher, Windows 2000.http://support.amd.com/la/kbarticles/Pages/737-20866HowtoinstallthedriversandsoftwarefortheHDTVWonder.aspxSystem.String[]
Should I update my components' drivers?21/02/2007 06:00:00 p.m.It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/la/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
737-1426: Pinouts for a DVI-I Connector - Explained 17/04/2008 06:00:00 p.m.737-1426: Pinouts for a DVI-I Connector - Explainedhttp://support.amd.com/la/kbarticles/Pages/737-1426PinoutsforaDVI-IConnector-Explained.aspxSystem.String[]
ATI Catalyst Media Center™ Update – Version 1.0.431020/01/2009 06:00:00 p.m.ATI Catalyst Media Center™ Update – Version 1.0.4310http://support.amd.com/la/kbarticles/Pages/41344-ATICatalystMediaCenUpdat.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?21/02/2007 06:00:00 p.m.When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/la/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?21/02/2007 06:00:00 p.m.Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/la/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
737-37: ATI TV Wonder and ATI All-in Wonder regional broadcast signal compatibility17/02/2009 06:00:00 p.m.As with standard Television sets and VCRs, ATI TV Tuners are specifically configured to operate in the regions where they are sold.http://support.amd.com/la/kbarticles/Pages/737-37ATITVTunerandcaptureproductscomeindifferentNTSCPALandSECAMmodels.aspxSystem.String[]
737-22472: How to Troubleshoot No Display on Re-start Issues17/02/2009 06:00:00 p.m.If you have no display after installing an ATI graphics card when Windows has loaded, please visually inspect the back of your computer's CPU for a monitor connector located within the section with portshttp://support.amd.com/la/kbarticles/Pages/737-22472HowtoTroubleshootNoDisplayonRe-startIssues.aspxSystem.String[]
Promotion and Rebate Inquiries02/09/2006 06:00:00 p.m.Please review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/la/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
737-1412: HDTV (Component Video) Adapters from ATI - Details and Connection Methods26/05/2009 06:00:00 p.m.These adapters allow a display supporting Component Video input (YPbPr), such as an HDTV, to be connected to a graphics card.  Depending on the particular card you are using, a specific adapter will be required. http://support.amd.com/la/kbarticles/Pages/737-1412HDTVComponentVideoAdaptersfromATI-DetailsandConnectionMethods.aspxSystem.String[]
737-32580: TV Wonder USB 600: May not work after installing the driver27/02/2008 06:00:00 p.m.Symptoms: After updating your TV Wonder 600 USB driver the device no longer works.http://support.amd.com/la/kbarticles/Pages/737-32580TVWonderUSB600Maynotworkafterinstallingthedriver.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?21/02/2007 06:00:00 p.m.Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/la/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?21/02/2007 06:00:00 p.m.If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/la/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
737-27372: How Do I register my product?23/01/2008 06:00:00 p.m.How Do I register my product?http://support.amd.com/la/kbarticles/Pages/737-27372HowDoIregistermyproduct.aspxSystem.String[]
737-373: Display Driver/Multimedia Features Disabled if Full DirectX Support Has Been Disabled in DXDiag17/02/2009 06:00:00 p.m.Recent Microsoft DirectX releases include a utility called DXDiag (DXDIAG.EXE) which enables users to check/test various items related to DirectX under Windows.http://support.amd.com/la/kbarticles/Pages/737-373DisplayDriverMultimediaFeaturesDisabledifFullDirectXSupportHasBeenDisabledinDX.aspxSystem.String[]
Should I restart my computer system after I load a program or application?21/02/2007 06:00:00 p.m.Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/la/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
737-24433: Gemstar Guide+: Scheduling does not work29/08/2007 06:00:00 p.m.Symptoms:Scheduling using Gemstar does not workhttp://support.amd.com/la/kbarticles/Pages/737-24433GemstarGuide+Schedulingdoesnotwork.aspxSystem.String[]
737-25662: TV Wonder 650 - DTV Channels Not Available in Windows Media Center17/03/2008 07:00:00 p.m.When using a TV Wonder 650 or Theater 650 card in Windows Vista's Windows Media Center application, the DTV (ATSC) portion of the card may not be available.http://support.amd.com/la/kbarticles/Pages/737-25662TVWonder650-DTVChannelsNotAvailableinWindowsMediaCenter.aspxSystem.String[]
How do I resolve system boot failures?21/02/2007 06:00:00 p.m.System boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/la/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
737-22077: What are the hardware display configurations, common connectors and adapters available on ATI products20/05/2009 06:00:00 p.m.This article provides information on the common display configurations, monitor connector types and HDTV component adapters supported by ATI productshttp://support.amd.com/la/kbarticles/Pages/737-22077HowtoEnableTVOutonRadeonX1000SeriesProducts.aspxSystem.String[]
737-98: Image and/or Text Is Not Sharp When Displayed on Television14/09/2008 06:00:00 p.m.When using a television as a display (traditional tube television, projector, or an HDTV television (LCD, plasma, DLP)) the image, or text, is not sharp and difficult to read.http://support.amd.com/la/kbarticles/Pages/TextAppearsBlurryonTV.aspxSystem.String[]
737-1489: How do I connect video from a Camcorder/VCR to an ALL-IN-WONDER card?09/08/2007 06:00:00 p.m.ATI's ALL-IN-WONDER family of cards allow you to input video from a Camcorder/VCR and view/record the input on your computer.http://support.amd.com/la/kbarticles/Pages/737-1489HowdoIconnectvideofromaCamcorderVCRtoanALL-IN-WONDERcard.aspxSystem.String[]
How do I set the jumpers on my motherboard?21/02/2007 06:00:00 p.m.Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/la/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
737-23131: How to receive better HDTV reception with a TV Wonder 65026/08/2007 06:00:00 p.m.Some customers may have trouble receiving over-the-air (free-to-air) HDTV using their TV Wonder 650. The following steps may help you receive better reception with your product.http://support.amd.com/la/kbarticles/Pages/737-23131HowtoreceivebetterHDTVreceptionwithaTVWonder650.aspxSystem.String[]
737-460: "TV Player failed to initialize the video", General (Video Overlay) 18/06/2007 06:00:00 p.m.Unable to start TV, the TV player failed to initialize video. Ensure the correct video drivers have been installed and close any applications which may be playing video before attempting to restart TV.http://support.amd.com/la/kbarticles/Pages/737-460TVPlayerfailedtoinitializethevideoGeneral(VideoOverlay).aspxSystem.String[]
737-26817: ATI Multimedia Center 9.16 - One Touch Record only records 30 minutes22/03/2007 07:00:00 p.m.Symptoms:When activating the one touch record feature of MMC 9.16, it will only record 30 mins, regardless of what is set in the one touch recording settings.http://support.amd.com/la/kbarticles/Pages/737-26817ATIMultimediaCenter916-OneTouchRecordonlyrecords30minutes.aspxSystem.String[]
737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner product22/08/2007 06:00:00 p.m.737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner producthttp://support.amd.com/la/kbarticles/Pages/737-22458HowtoaddressrecordingissueswiththeATIMultimediaCenterusinganATITVTunerprod.aspxSystem.String[]
737-27130: Cannot enable TV-Out in Catalyst Control Center27/05/2009 06:00:00 p.m.This article provides steps on how to enable a secondary monitor (via VGA, DVI, HDMI or DisplayPort) or a TV set (via S-video) using the ATI Catalyst™ Control Center softwarehttp://support.amd.com/la/kbarticles/Pages/737-27130CannotenableTV-OutinCatalystControlCenter.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?21/02/2007 06:00:00 p.m.http://support.amd.com/la/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
737-32915: Windows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.17/03/2008 07:00:00 p.m.Windows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.http://support.amd.com/la/kbarticles/Pages/737-32915WindowsVistaMediaCenterdoesnotdetectTVTuner;CatalystMediaCenterdetectsTVTun.aspxSystem.String[]
737-28532: TV Wonder™ products - Safely Remove Hardware appears in system tray for ATI Unified Stream Driver12/02/2009 06:00:00 p.m.Symptoms: In the Windows system tray, the "Safely Remove Hardware" icon may list the ATI Unified Stream Driver.http://support.amd.com/la/kbarticles/Pages/737-28532TVWonderproducts-SafelyRemoveHardwareappearsinsystemtrayforATIUnifiedStrea.aspxSystem.String[]
737-25618: How to Convert a Video Using Catalyst Media Center03/09/2007 06:00:00 p.m.How to Convert a Video Using Catalyst Media Centerhttp://support.amd.com/la/kbarticles/Pages/737-25618HowtoConvertaVideoUsingCatalystMediaCenter.aspxSystem.String[]
737-18882: How do I enable/disable TV OUT using ATI Control Panel under Windows XP?08/08/2007 06:00:00 p.m.The following information applies only to ATI Enhanced Display Drivers for Windows XP.http://support.amd.com/la/kbarticles/Pages/737-18882HowdoIenabledisableTVOUTusingATIControlPanelunderWindowsXP.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?21/02/2007 06:00:00 p.m.If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/la/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
737-20910 - Error: "Tuner not found" when trying to set up TV signal in Windows XP Media Center Edition 200531/01/2008 06:00:00 p.m.The TUNER NOT FOUND error message appears when setting up the TV from START > MEDIA CENTER > SETTINGS > TV, after ATI drivers have been successfully installed.http://support.amd.com/la/kbarticles/Pages/737-20910-ErrorTunernotfoundwhentryingtosetupTVsignalinWindowsXPMediaCenterEdit.aspxSystem.String[]
Captured Video Clips Are Choppy30/01/2007 07:28:00 a.m.When attempting to play back a captured video clip, the image may appear choppy or distorted.http://support.amd.com/la/kbarticles/Pages/CapturedVideoClipsAreChoppy.aspxSystem.String[]
737-22673: Video shows as 240i in ATI Multimedia Center 9.1423/08/2007 06:00:00 p.m.Symptoms:Users with the above cards may notice that when viewing the live TV broadcast, the Multimedia Center will note that the broadcast signal is in 240i mode.http://support.amd.com/la/kbarticles/Pages/737-22673Videoshowsas240iinATIMultimediaCenter914.aspxSystem.String[]
737-18840: No TV Display Connecting TV-Out Through a VCR16/04/2008 06:00:00 p.m.In some instances, "no display"appears on the TV after connecting TV-Out from a graphics board to a VCR (and connecting the VCR to a TV).http://support.amd.com/la/kbarticles/Pages/737-18840NoTVDisplayConnectingTV-OutThroughaVCR.aspxSystem.String[]
737-21241: Display Corruption17/02/2009 06:00:00 p.m.If you are experiencing issues such as graphical corruption (ie. lines, checkerboard patterns, flashing dots, giant triangles, etc.) in 3D games, full motion video, and initial POST screenhttp://support.amd.com/la/kbarticles/Pages/737-21241DisplayCorruption.aspxSystem.String[]
737-26076: Black borders around HDTV when using component video output (How to create custom HDTV resolutions in Windows Vista)26/05/2008 06:00:00 p.m.Symptoms:Output to HDTV via component video cables produces a black border around the screen.http://support.amd.com/la/kbarticles/Pages/737-26076BlackbordersaroundHDTVwhenusingcomponentvideooutput(HowtocreatecustomHDTVre.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics Card17/02/2009 06:00:00 p.m.All ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/la/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
737-27141: TV Wonder Products - Catalyst Media Center does not Install Correctly Using the Installation CD 17/03/2008 07:00:00 p.m.After inserting the installation CD and following the on-screen directions to install the software, Catalyst Media Center does not appear to be installed.http://support.amd.com/la/kbarticles/Pages/737-27141TVWonderProducts-CatalystMediaCenterdoesnotInstallCorrectlyUsingtheInstallat.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection 17/02/2009 06:00:00 p.m.Depending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/la/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
737-911: Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listings 25/07/2007 06:00:00 p.m.Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listingshttp://support.amd.com/la/kbarticles/Pages/737-911GemstarGUIDEPlus+Nolistingsdataavailableforthecurrentdatemessagewhendownloa.aspxSystem.String[]