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No video on HDTV when connected to a graphics cardThis article provides a guide to help get the HDTV video operating effectively by troubleshooting various issues that can prevent the video from working when using a direct connection to the computer’s graphics card through an HDMI cablehttp://support.amd.com/la/kbarticles/Pages/NoVideoOnHDTV.aspxSystem.String[]
No audio from HDTV when playing audio / video from a computer systemThis article provides a guide to help get the HDTV audio operating effectively by troubleshooting various issues that can prevent the audio from working when using a direct connection to the computer’s graphics card through an HDMI cablehttp://support.amd.com/la/kbarticles/Pages/GPU70NoAudiofromHDTV.aspxSystem.String[]
Troubleshooting tips that can help resolve system / game software reboot, freeze, crash issues that occur when playing game softwareThis article provides a series of troubleshooting tips that can help to resolve issues that may occur when playing game software on a system with an AMD processor and / or graphics card installedhttp://support.amd.com/la/kbarticles/Pages/TroubleshootingGameIssues.aspxSystem.String[]
20870: Guía de instalación de una tarjeta gráfica ATI y/o sus controladoresThis article lists the conditions that may require installation or reinstallation of an AMD graphics card and/or its driver. http://support.amd.com/la/kbarticles/Pages/737-20870HowtoInstallYourATIProduct.aspxSystem.String[]
Cómo identificar el modelo de una tarjeta gráfica ATIThis article provides instructions on how to identify the model of an AMD graphics card, which is important to know in many situations ranging from troubleshooting a technical issue, locating the correct graphics card drivers or validating a warranty submission.  http://support.amd.com/la/kbarticles/Pages/HowtoidentifythemodelofanATIgraphicscard.aspxSystem.String[]
Cómo desinstalar controladores de tarjetas gráficas preexistentes desde un sistema con Microsoft WindowsThis article provides instructions on how to uninstall pre-existing ATI graphics card drivers in a Microsoft Windows based system. The following instructions only apply if the system has pre-existing graphics drivers and you are attempting to: resolve display issues, performance issues or error messages that occur after graphics card installation, upgrade an old graphics card to a new model in an existing system or upgrade an old driver to the latest version from AMD.COMhttp://support.amd.com/la/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspxSystem.String[]
Cómo quitar el hardware gráfico antiguoThis article provides instructions on how to uninstall pre-existing ATI graphics hardware to allow you to get your system operating effectively when performing a graphics card upgrade and help resolve issues that you may have experienced during / after installation of the graphics cardhttp://support.amd.com/la/kbarticles/Pages/GPU58RemoveGraphicsHardware.aspxSystem.String[]
Cómo instalar hardware gráfico de ATIEste artículo ofrece instrucciones sobre cómo instalar hardware gráfico de ATI en un sistema para ayudar en el eficaz funcionamiento del mismo y a resolver los problemas que pudiera experimentar durante/después de la instalación de la tarjeta gráfica.http://support.amd.com/la/kbarticles/Pages/GPU59InstallGraphicsHardware.aspxSystem.String[]
Disponibilidad del controlador de sintonizador ATI TV Wonder™ para Windows® 7 Este artículo brinda información sobre la disponibilidad del controlador de sintonizador ATI TV para Windows® 7.http://support.amd.com/la/kbarticles/Pages/GPU39_ATITVWonderDrivers.aspxSystem.String[]
Instrucciones de instalación del controlador gráfico para Microsoft Windows 7 This article provides step-by-step instructions on how to install the AMD Catalyst Software on a system running Microsoft Windows7. http://support.amd.com/la/kbarticles/Pages/GraphicsDriverInstallationInstructionforMicrosoftWindows7.aspxSystem.String[]
AMD Catalyst™ Control Center congela el desktop durante la instalación Este artículo contiene informaciónes para ayudar a resolver problemas que pueden ocurrir durante la instalación de AMD Catalyst Control Center.http://support.amd.com/la/kbarticles/Pages/ATICCCInstallFreezes.aspxSystem.String[]
737-18883: How to Configure User Defined HDTV Modes Using ATI CATALYST Control CenterThis article provides details on how to use ATI Catalyst™ Control Center to configure an ATI series graphics card to work correctly with a HDTV when using a direct High-Definition Multimedia Interface (HDMI) connection.http://support.amd.com/la/kbarticles/Pages/737-18883HowtoConfigureUserDefinedHDTVModesUsingATICATALYSTControlCenter.aspxSystem.String[]
737-19285: Warranty Service RequestThis article provides information on AMD's warranty process to help determine if warranty service is required on a technical issue you may be experiencing with an AMD graphics card product.http://support.amd.com/la/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
Cómo encontrar las últimas versiones de los controladores para una tarjeta gráfica ATIThis article provides instructions on how to obtain the latest drivers for ATI graphics cards using AMD’s Graphics Drivers & Software utilityhttp://support.amd.com/la/kbarticles/Pages/HowtofindthelatestdriversforanATIgraphicscard.aspxSystem.String[]
GPU-91: Information on AMD Partners and the different configurations they may produced with AMD products: Add-in-board, Original Equipment & System BuilderThis article provides a list of companies that utilize AMD products. Links to their respective websites are provided to help obtain the necessary warranty, technical support and regional contact information. AMD Radeon™ graphics and AMD Wonder products are commonly licensed by Original Equipment Manufacturers (OEMs) and utilize AMD’s brand to market the product. Although often similar to a retail packaged version of an AMD product, they can be custom-built to unique specifications, and as such these products are supported and / or warranted by the System Builder only.http://support.amd.com/la/kbarticles/Pages/AMDPartnersAIBOESystemBuilder.aspxSystem.String[]
AMD Catalyst™ 10.10c HotfixAMD Catalyst 10.10d Hotfix Features fixed cases where MLAA was not being correctly applied to games (very intermittently), OpenGL 4.1 beta support, support for the new Morphological Anti-Aliasing feature, resolves negative scaling in Dead Rising 2 – Crossfire profile, Crossfire Performance Improvement (for Metro 2033, F1 2011-Direct X9 version, Fallout New Vegas) and performance optimizations for systems with an AMD Radeon™ HD 6870 and AMD Radeon HD 6850 series of graphics products installedhttp://support.amd.com/la/kbarticles/Pages/GPU86AMDCat1010cHotfix.aspxSystem.String[]
Como determinar si la inestabilidad de mi sistema está relacionado con la falta de energíaEste articulo ofrece informaciones sobre posibles problemas causados ​​por una alimentación deficiente o inadecuada y recomendaciones para ayudar a solucionar el problema. http://support.amd.com/la/kbarticles/Pages/powersupplysysteminstability.aspxSystem.String[]
737-20655: Installing Multimedia CenterThese instructions apply to customers using: Windows XP SP1 or higher,Windows 2000.http://support.amd.com/la/kbarticles/Pages/737-20655InstallingMultimediaCenter.aspxSystem.String[]
737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings MessageWhen launching the ATI Catalyst Control Center, you may receive the message: You do not have permission to change the Catalyst Control Center settings. Please contact your administrator for further help.http://support.amd.com/la/kbarticles/Pages/737-21278CatalystControlCenterYouDoNotHavePermissiontoChangeCatalystControlCenterSet.aspxSystem.String[]
Should I update my components' drivers?It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/la/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
737-1426: Pinouts for a DVI-I Connector - Explained 737-1426: Pinouts for a DVI-I Connector - Explainedhttp://support.amd.com/la/kbarticles/Pages/737-1426PinoutsforaDVI-IConnector-Explained.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/la/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/la/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
How do I set the jumpers on my motherboard?Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/la/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
737-460: "TV Player failed to initialize the video", General (Video Overlay) Unable to start TV, the TV player failed to initialize video. Ensure the correct video drivers have been installed and close any applications which may be playing video before attempting to restart TV.http://support.amd.com/la/kbarticles/Pages/737-460TVPlayerfailedtoinitializethevideoGeneral(VideoOverlay).aspxSystem.String[]
737-26817: ATI Multimedia Center 9.16 - One Touch Record only records 30 minutesSymptoms:When activating the one touch record feature of MMC 9.16, it will only record 30 mins, regardless of what is set in the one touch recording settings.http://support.amd.com/la/kbarticles/Pages/737-26817ATIMultimediaCenter916-OneTouchRecordonlyrecords30minutes.aspxSystem.String[]
737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner product737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner producthttp://support.amd.com/la/kbarticles/Pages/737-22458HowtoaddressrecordingissueswiththeATIMultimediaCenterusinganATITVTunerprod.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?http://support.amd.com/la/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
737-28532: TV Wonder™ products - Safely Remove Hardware appears in system tray for ATI Unified Stream DriverSymptoms: In the Windows system tray, the "Safely Remove Hardware" icon may list the ATI Unified Stream Driver.http://support.amd.com/la/kbarticles/Pages/737-28532TVWonderproducts-SafelyRemoveHardwareappearsinsystemtrayforATIUnifiedStrea.aspxSystem.String[]
737-18882: How do I enable/disable TV OUT using ATI Control Panel under Windows XP?The following information applies only to ATI Enhanced Display Drivers for Windows XP.http://support.amd.com/la/kbarticles/Pages/737-18882HowdoIenabledisableTVOUTusingATIControlPanelunderWindowsXP.aspxSystem.String[]
Should I ever return my defective motherboard to my authorized distributor?If your motherboard is within the 30-day distributor warranty period, please contact the distributor for replacement of the motherboard.http://support.amd.com/la/kbarticles/Pages/return-defective-motherboard-authorized-distributor.aspxSystem.String[]
737-20910 - Error: "Tuner not found" when trying to set up TV signal in Windows XP Media Center Edition 2005The TUNER NOT FOUND error message appears when setting up the TV from START > MEDIA CENTER > SETTINGS > TV, after ATI drivers have been successfully installed.http://support.amd.com/la/kbarticles/Pages/737-20910-ErrorTunernotfoundwhentryingtosetupTVsignalinWindowsXPMediaCenterEdit.aspxSystem.String[]
Captured Video Clips Are ChoppyWhen attempting to play back a captured video clip, the image may appear choppy or distorted.http://support.amd.com/la/kbarticles/Pages/CapturedVideoClipsAreChoppy.aspxSystem.String[]
737-22673: Video shows as 240i in ATI Multimedia Center 9.14Symptoms:Users with the above cards may notice that when viewing the live TV broadcast, the Multimedia Center will note that the broadcast signal is in 240i mode.http://support.amd.com/la/kbarticles/Pages/737-22673Videoshowsas240iinATIMultimediaCenter914.aspxSystem.String[]
737-18840: No TV Display Connecting TV-Out Through a VCRIn some instances, "no display"appears on the TV after connecting TV-Out from a graphics board to a VCR (and connecting the VCR to a TV).http://support.amd.com/la/kbarticles/Pages/737-18840NoTVDisplayConnectingTV-OutThroughaVCR.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics CardAll ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/la/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
737-27141: TV Wonder Products - Catalyst Media Center does not Install Correctly Using the Installation CD After inserting the installation CD and following the on-screen directions to install the software, Catalyst Media Center does not appear to be installed.http://support.amd.com/la/kbarticles/Pages/737-27141TVWonderProducts-CatalystMediaCenterdoesnotInstallCorrectlyUsingtheInstallat.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection Depending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/la/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
737-911: Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listings Gemstar GUIDE Plus+: "No listings data available for the current date" message when downloading TV listingshttp://support.amd.com/la/kbarticles/Pages/737-911GemstarGUIDEPlus+Nolistingsdataavailableforthecurrentdatemessagewhendownloa.aspxSystem.String[]
Promotion and Rebate InquiriesPlease review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/la/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/la/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/la/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
737-27372: How Do I register my product?How Do I register my product?http://support.amd.com/la/kbarticles/Pages/737-27372HowDoIregistermyproduct.aspxSystem.String[]
Should I restart my computer system after I load a program or application?Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/la/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
737-24433: Gemstar Guide+: Scheduling does not workSymptoms:Scheduling using Gemstar does not workhttp://support.amd.com/la/kbarticles/Pages/737-24433GemstarGuide+Schedulingdoesnotwork.aspxSystem.String[]
How do I resolve system boot failures?System boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/la/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
Driving Multiple Displays From a Single DisplayPort™ Output with AMD Radeon Graphics Products.http://support.amd.com/la/kbarticles/Pages/DrivingMultipleDisplaysFromaSingleDisplayPort.aspxSystem.String[]
Multimedia Center Installation Instructions under Windows XP and Windows 2000This article guides the user through a series of steps to install Multimedia Center under Microsoft Windows XP or Windows 2000 operating systems, using the following ATI graphics productshttp://support.amd.com/la/kbarticles/Pages/GPU-3-MultimediaCenterInstall.aspxSystem.String[]
737-20561: Removing Old ATI SoftwareThese instructions are for those that are trying to update their software to the latest version. To update your software, you first need to remove the existing ATI software that is present on your system.http://support.amd.com/la/kbarticles/Pages/737-20561RemovingOldATISoftware.aspxSystem.String[]
AMD Catalyst™ 13.2 Beta 3 for Linux13.2 Beta Driver for Linuxhttp://support.amd.com/la/kbarticles/Pages/RN_LN_CAT13-2_Beta.aspxSystem.String[]
China Closurehttp://support.amd.com/la/kbarticles/Pages/ChinaClosure.aspxSystem.String[]
Japan ticket Closurehttp://support.amd.com/la/kbarticles/Pages/JapanticketClosure.aspxSystem.String[]
AMD Catalyst 11.10 Preview driverhttp://support.amd.com/la/kbarticles/Pages/AMDCatalyst1110Previewdriver.aspxSystem.String[]
Latin America Spanish LocalizingTrainingThis article is for training purposeshttp://support.amd.com/la/kbarticles/Pages/LAESLocalizingTraining.aspxSystem.String[]
Glossaryhttp://support.amd.com/la/kbarticles/Pages/amdglossaryterms.aspxSystem.String[]
Error Message “3DMark 11 has encountered an error - Unknown error occurred during benchmark run”http://support.amd.com/la/kbarticles/Pages/3DMark11error.aspxSystem.String[]
AAATestKBpagetesting to see if text is still propagating.http://support.amd.com/la/kbarticles/Pages/AAATestKBpage.aspxSystem.String[]