How to Determine the Authenticity of an AMD Boxed Processor?

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Last Updated
8/1/2012

Article Number
CPU-11

The packaging of every genuine AMD boxed processor has a security label

To confirm authenticity, make sure your AMD boxed processor has one security label located on the box’s top flap.

The security seal on the PIB include the following features:

Multi-layer color shifting graphic image.
A unique serial number that helps AMD and its customers to track PIB and WOF distribution and verify product authenticity for warranty service.
A QR code that will allow the customer to validate their processor with AMD.

QR Code – What happens on a QR Barcode scan?

1. Launch Scanner App

2. Scan Code

3. QR Code Web Response

Popular QR Barcode Readers:

iTunes:

Android

Windows Marketplace

Blackberry App World

Previous Versions:

Does your PIB still have a hologram in the lower front corner? Below are older revisions of the AMD hologram.

Last Generation Hologram

Validation Tool:

For PIB Channel partners, a validation tool has been made available at http://amdsnv.amd.com/querycn.php (Chinese). This tool can be used to validate your processors serial number with AMD

Counterfeit Holograms:

Counterfeit holograms will not have the same depth, nor will they display the unique dots shown when viewing the hologram from different angles. Genuine AMD holograms are not foil style holograms, so any foil holograms are suspect.

Additional Resources:

To report a non-authentic AMD processor, please email AMD's Investigations Department at antifraud@amd.com.
For PIB Channel partners, a validation tool has been made available at http://amdsnv.amd.com/querycn.php (Chinese).

DISCLAIMER

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. AMD reserves the right to revise this information and to make changes from time to time to the content hereof without obligation of AMD to notify any person of such revisions or changes.

AMD MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS HEREOF AND ASSUMES NO RESPONSIBILITY FOR ANY INACCURACIES, ERRORS OR OMISSIONS THAT MAY APPEAR IN THIS INFORMATION. AMD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL AMD BE LIABLE TO ANY PERSON FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF ANY INFORMATION CONTAINED HEREIN, EVEN IF AMD IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.