| Title | Updated | | | |
| How do I resolve system boot failures? | 2/21/2007 6:00:00 PM | System boot failure means that the system cannot load the operating system properly. To help resolve system boot | http://support.amd.com/us/kbarticles/Pages/resolve-system-boot-failures.aspx | System.String[] |
| Should I restart my computer system after I load a program or application? | 2/21/2007 6:00:00 PM | Although it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver. | http://support.amd.com/us/kbarticles/Pages/restart-after-loading-application.aspx | System.String[] |
| What type of power supply should I use with my AMD® processor? | 2/21/2007 6:00:00 PM | The type of power supply to be used in an AMD processor-based system is dependent on the type of motherboard and chassis being used for the system. | http://support.amd.com/us/kbarticles/Pages/processor-power-supply.aspx | System.String[] |
| What is the HyperTransport™ technology? | 2/17/2009 6:00:00 PM | The HyperTransport™ technology is a high performance point-to-point link for integrated circuits on a motherboard. Point-to-point refers to the topology of HyperTransport™ system interconnect. | http://support.amd.com/us/kbarticles/Pages/what-is-hypertransport-technology.aspx | System.String[] |
| When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do? | 2/21/2007 6:00:00 PM | If unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable. | http://support.amd.com/us/kbarticles/Pages/uninstall-remove-files.aspx | System.String[] |
| Do all power supplies fit into a computer case the same way? | 2/21/2007 6:00:00 PM | Power supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case. | http://support.amd.com/us/kbarticles/Pages/power-supplies-computer-case.aspx | System.String[] |
| How can I identify my AMD® processor? | 2/21/2007 6:00:00 PM | identify the processor and its specifications. | http://support.amd.com/us/kbarticles/Pages/identify-processor.aspx | System.String[] |
| Can I install my original, preconfigured hard drive from my old computer into an AMD® processor-based system, since it has all my programs and data on it? | 2/21/2007 6:00:00 PM | It is not recommended to use a preconfigured hard drive in a new system build. Doing so can cause system instability or loss of performance. | http://support.amd.com/us/kbarticles/Pages/installing-existing-hard-drive.aspx | System.String[] |
| What do I need to know when installing Win64? | 2/21/2007 6:00:00 PM | All device drivers must be 64-bit. 32-bit device drivers don't work. Make sure you have 64-bit drivers for all the devices in your system. This includes the chipset on your motherboard. | http://support.amd.com/us/kbarticles/Pages/installing-Win64.aspx | System.String[] |
| How can I obtain warranty service for my AMD® processor? | 2/12/2009 6:00:00 PM | Your vendor will provide warranty service for the first 30 to 90 days. If your distributor’s warranty has expired, submit an Online Return Merchandise Authorization (RMA) request. | http://support.amd.com/us/kbarticles/Pages/processor-warranty-service.aspx | System.String[] |
| What companies are AMD® Authorized Distributors? | 2/21/2007 6:00:00 PM | Refer to the AMD Distributor Search for a list of available AMD Authorized Distributors. | http://support.amd.com/us/kbarticles/Pages/authorized-distributors.aspx | System.String[] |
| What are the key features of AMD® 64-bit technology processors? | 2/21/2007 6:00:00 PM | AMD64 processors have the following features: 32-bit and 64-bit software compatibility, Integrated DDR Memory Controller, A system bus that uses HyperTransport™ Technology for communication… | http://support.amd.com/us/kbarticles/Pages/64bit-key-features.aspx | System.String[] |
| How do I set the jumpers on my motherboard? | 2/21/2007 6:00:00 PM | Jumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer. | http://support.amd.com/us/kbarticles/Pages/setting-jumpers-motherboard.aspx | System.String[] |
| How can I contact an AMD® Customer Care Center? | 2/12/2009 6:00:00 PM | Contact Technical Support page to view contact Information for available Customer Care centers. | http://support.amd.com/us/kbarticles/Pages/contact-technical-service.aspx | System.String[] |
| What Windows 64-bit tools are available? | 2/21/2007 6:00:00 PM | The following Windows 64-Bit tools are available: Windows DirectX development, Windows 64-bit compilers, Visual Studio 2005 | http://support.amd.com/us/kbarticles/Pages/available-Windows-64bit-tools.aspx | System.String[] |
| 737-0061: Does the AMD multi-core processor design have more than one AMD processor on a single die? | 2/17/2009 6:00:00 PM | The AMD Athlon 64 FX-60 dual-core processor design is true dual core - with two cores on one die. Unlike other designs, it is not two separate processors in one package. | http://support.amd.com/us/kbarticles/Pages/athlon-64-dual-core-single-die.aspx | System.String[] |
| What is the front-side bus frequency of AMD® 64-bit architecture processors? | 2/17/2009 6:00:00 PM | With AMD 64-bit technology, AMD64 processors no longer rely on a traditional front-side bus. AMD developed a dedicated memory bus and a HyperTransport™ technology bus to replace the functionality. | http://support.amd.com/us/kbarticles/Pages/0003-64bit-front-side-bus-freq.aspx | System.String[] |
| What does the RoHS directive require? | 2/21/2007 6:00:00 PM | RoHS pertains to electrical and electronic equipment and requires that product “put on the market” from July 1, 2006 onwards shall not contain specific substances. | http://support.amd.com/us/kbarticles/Pages/RoHS-directive-requirements.aspx | System.String[] |
| Are there any BIOS / CMOS settings in my motherboard that I should be aware of? | 2/21/2007 6:00:00 PM | | http://support.amd.com/us/kbarticles/Pages/BIOS-CMOS-settings.aspx | System.String[] |
| What type of warranty does AMD® provide for its processors? | 2/21/2007 6:00:00 PM | AMD provides two types of processor packages: Processor-in-a-box (PIB) Warranty and OEM / Trade Product Warranty | http://support.amd.com/us/kbarticles/Pages/processor-warranty.aspx | System.String[] |
| Where can I find information on the chemicals contained in AMD products? | 2/21/2007 6:00:00 PM | Chemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets. | http://support.amd.com/us/kbarticles/Pages/information-product-chemicals.aspx | System.String[] |
| How do I clean used thermal solution material off of my AMD® 64-Bit processor and heatsink/fan? | 2/21/2007 6:00:00 PM | Once a heatsink is uninstalled, the original thermal solution material that was applied should never be re-used to mount a heatsink on an AMD64 processor. | http://support.amd.com/us/kbarticles/Pages/cleaning-thermal-solution-material.aspx | System.String[] |
| How do I check the Status of an RMA | 12/21/2005 6:00:00 PM | When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre. However, special circumstances may increase the turnaround time. | http://support.amd.com/us/kbarticles/Pages/HowdoIchecktheStatusofanRMA.aspx | System.String[] |
| When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do? | 2/21/2007 6:00:00 PM | When installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file. | http://support.amd.com/us/kbarticles/Pages/installation-overwrite-file.aspx | System.String[] |
| How do I determine the operating specifications (temperature, voltage, frequencies, etc.) of my AMD64 technology processor? | 2/17/2009 6:00:00 PM | The operation specifications of all retail boxed AMD64 processors can be found by visiting AMD’s product comparison page. | http://support.amd.com/us/kbarticles/Pages/64bit-operating-specifications.aspx | System.String[] |
| Should I update my components' drivers? | 2/21/2007 6:00:00 PM | It is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component. | http://support.amd.com/us/kbarticles/Pages/update-component-drivers.aspx | System.String[] |
| Can I use different types of memory modules in my AMD® processor-based system? | 2/21/2007 6:00:00 PM | It is recommended that all memory modules be of the same speed, brand, and specifications. It is important to remember that the memory system will operate as fast as the slowest speed memory module. | http://support.amd.com/us/kbarticles/Pages/types-memory-modules.aspx | System.String[] |
| Instructions on how to remove the heatsink/fan provided with a PIB processor | 7/21/2009 6:00:00 PM | This article provides step by step instructions on the installation, removal and / or re-installation of the supplied PIB heatsink / fan unit. Included is a list of recommended thermal materials required for re-installation. | http://support.amd.com/us/kbarticles/Pages/CPU7-HSFRemovalInstructions.aspx | System.String[] |
| CPU-1-Unable to complete a processor warranty claim using the online warranty service | 2/17/2009 6:00:00 PM | If using AMD's online warranty service and you are unable to: Log into your account, Register your product, Complete your warranty claim | http://support.amd.com/us/kbarticles/Pages/CPU-1-Unabletocompleteaprocess.aspx | System.String[] |
| CPU-5: The processor seems to be overheating causing the system to become instable | 2/17/2009 6:00:00 PM | The motherboard BIOS or system monitoring software reports extremely high CPU temperatures and the system is experiencing random crashes, shut downs, blue screen errors or other system instability | http://support.amd.com/us/kbarticles/Pages/CPU-5-Theprocessorseemstobe.aspx | System.String[] |
| Socket AM2+ Phenom II processors are not compatible with AM3 motherboards. Forced installation can cause damage not covered by AMD warranty | 4/9/2009 6:00:00 PM | | http://support.amd.com/us/kbarticles/Pages/CPU-6-socket-am2-plus-phenom-ii-compatibility-alert.aspx | System.String[] |
| CPU-4: At idle or under a light applications load, the processor utilization jumps between 50% to 100% causing the system to experience extreme lag and or performance decrease | 2/17/2009 6:00:00 PM | When the computer is idling and/or while light load applications (such as web browsing, office applications, media players, etc.) are being utilized, the processor utilization jumps up to 50% - 100% usage continuously. | http://support.amd.com/us/kbarticles/Pages/CPU-4-Atidleorunderalightapp.aspx | System.String[] |
| CPU-2: Unable to register processor using the online warranty service | 2/17/2009 6:00:00 PM | If using AMD's online warranty service and you are unable to complete your processor registration,Receive an invalid serial number message and believe you received the message in error,Need help identifying the model number and or serial number | http://support.amd.com/us/kbarticles/Pages/CPU-2-Unabletoregisterprocess.aspx | System.String[] |
| CPU-3: System experiences a blue screen and displays an "A clock interrupt was not received on a secondary processor within an allocated time" error | 2/17/2009 6:00:00 PM | Customers have received the error message in a variety of system configurations. The common system denominators identified are Windows Vista (32 or 64 bit) and an overclocked processor. | http://support.amd.com/us/kbarticles/Pages/CPU-3-Systemexperiencesablue.aspx | System.String[] |