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737-19285: Warranty Service Request2/11/2009 6:00:00 PMTo help you determine if warranty service is required on a technical issue you are experiencing, please follow the four-step Warranty processhttp://support.amd.com/us/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
737-22467: How to Troubleshoot Various Installation Errors2/17/2009 6:00:00 PMIf you are experiencing error messages during or shortly after you install the drivers and software for your product, the following information will give you some solutions for them, while citing the most common errorshttp://support.amd.com/us/kbarticles/Pages/737-22467HowtoTroubleshootVariousInstallationErrors.aspxSystem.String[]
737-501: Can I Set Independent Refresh Rates When Using Two Displays in Clone Mode?4/17/2008 6:00:00 PMCan I Set Independent Refresh Rates When Using Two Displays in Clone Mode?http://support.amd.com/us/kbarticles/Pages/737-501CanISetIndependentRefreshRatesWhenUsingTwoDisplaysinCloneMode.aspxSystem.String[]
737-1426: Pinouts for a DVI-I Connector - Explained 4/17/2008 6:00:00 PM737-1426: Pinouts for a DVI-I Connector - Explainedhttp://support.amd.com/us/kbarticles/Pages/737-1426PinoutsforaDVI-IConnector-Explained.aspxSystem.String[]
737-29012: Resolutions above 1280x800 Not Available on Single-Link DVI Output8/19/2007 6:00:00 PMResolutions higher than 1280x800 are not available, when connecting above mentioned monitors to a single-link DVI port of the graphics card.http://support.amd.com/us/kbarticles/Pages/737-29012Resolutionsabove1280x800NotAvailableonSingle-LinkDVIOutput.aspxSystem.String[]
What are legacy and end-of-life (EOL) components?2/21/2007 6:00:00 PMLegacy and end-of-life components are products that are no longer supported by the manufacturer. EOL components are products that may have been discontinued, but are available in the marketplace.http://support.amd.com/us/kbarticles/Pages/legacy-end-of-life-components.aspxSystem.String[]
HYDRAVISION - For RADEON and Mobile ATI Products4/18/2008 9:22:29 AMHYDRAVISION Basic Editionhttp://support.amd.com/us/kbarticles/Pages/HYDRAVISION-ForRADEONandMobileATIProducts.aspxSystem.String[]
737-22471: How to Troubleshoot Slow Performance in Games, Windows, or the ATI Multimedia Center 2/17/2009 6:00:00 PMPoor performance can be related to improper driver settings or insufficient system hardware or resources.http://support.amd.com/us/kbarticles/Pages/737-22471HowtoTroubleshootSlowPerformanceinGamesWindowsortheATIMultimediaCenter.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics Card2/17/2009 6:00:00 PMAll ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/us/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
737-332: Video Playback Applications in Dual Head Mode Produces an Error Message or Fails to Start4/16/2008 6:00:00 PMThe following may occur when running a video playback application: Fails to start, Video playback errorhttp://support.amd.com/us/kbarticles/Pages/737-332VideoPlaybackApplicationsinDualHeadModeProducesanErrorMessageorFailstoStart.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?2/21/2007 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
737-22639: OpenGL Applications May Fail to Launch with SELinux Installed4/15/2008 6:00:00 PMWith SELinux installed, running any OpenGL accelerated application will fail. The programs can include gflrxinfo, glxinfo, or glxgears.http://support.amd.com/us/kbarticles/Pages/737-22639OpenGLApplicationsMayFailtoLaunchwithSELinuxInstalled.aspxSystem.String[]
737-21315: AGP or PCI Express Graphics Cards: Which One Is Right for Me?4/17/2008 6:00:00 PMHardware compatibility is the most important factor in determining what video/graphics card upgrades are best suited for your system.http://support.amd.com/us/kbarticles/Pages/737-21315AGPorPCIExpressGraphicsCardsWhichOneIsRightforMe.aspxSystem.String[]
737-1105: How Can I Configure Multiple Monitors in Linux? 4/17/2008 6:00:00 PMThe ATI Proprietary Linux driver provides support for a wide variety of monitor configurations. The following fglrxconfig options can be used to configure displays:http://support.amd.com/us/kbarticles/Pages/1105-HowCanIConfigureMultip.aspxSystem.String[]
737-26831: Radeon™ Series - Microsoft Flight Simulator X produces flashing display when in extended desktop mode4/17/2008 6:00:00 PMSymptoms:When playing Flight Simulator X in Windows Vista, with a dual display configuration, the primary display will flash on and off or display severe graphical corruption when starting a flight.http://support.amd.com/us/kbarticles/Pages/26831-Microsoft-Flight-Simulator-X-flashing.aspxSystem.String[]
737-30533: Crysis: Radeon™ series: Graphic corruption occurs during gameplay11/15/2007 6:00:00 PMGraphic corruption occurs during gameplayhttp://support.amd.com/us/kbarticles/Pages/737-30533CrysisRadeonseriesGraphiccorruptionoccursduringgameplay.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?2/21/2007 6:00:00 PMChemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/us/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
Identifying a Product in a Microsoft Windows® Based System 2/17/2009 6:00:00 PMGraphics products may be verified by software or visual inspection. If the product is installed in a system, it may be easier to verify your product through software inspection.http://support.amd.com/us/kbarticles/Pages/IdentifyingaProductinaMicrosoftWindows®BasedSystem.aspxSystem.String[]
737-20869: How to Install an ATI Radeon Graphics Card in a System with Onboard Video8/15/2007 6:00:00 PMAGP/PCI Express video cardshttp://support.amd.com/us/kbarticles/Pages/737-20869HowtoInstallanATIRadeonGraphicsCardinaSystemwithOnboardVideo.aspxSystem.String[]
Computer Monitor Loses Sync When TV OUT Feature Is Enabled 4/18/2008 2:39:19 AMOther monitors may power down, display an error such as "frequency out of range", flicker badly, flash on and off, or snap between different screen sizes. The TV display may even look fine.http://support.amd.com/us/kbarticles/Pages/ComputerMonitorLosesSyncWhenTVOUTFeatureIsEnabled.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?2/21/2007 6:00:00 PMWhen installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/us/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
737-27293: Radeon™ Series - Armed Assault: Handle count leak maybe noticed during game play in Task Manager.2/17/2009 6:00:00 PMSymptoms:While playing Armed Assaut, users may notice a handle leak being displayed in the task manager. Users may or may not experience in game symptoms of this issue.http://support.amd.com/us/kbarticles/Pages/737-27293RadeonSeries-ArmedAssaultHandlecountleakmaybenoticedduringgameplayinTask.aspxSystem.String[]
Video Playback Appears Choppy or Distorted4/15/2008 6:00:00 PMWhen attempting to playback a captured video clip, the image may appear choppy or distorted.http://support.amd.com/us/kbarticles/Pages/VideoPlaybackAppearsChoppyorDistorted.aspxSystem.String[]
Should I update my components' drivers?2/21/2007 6:00:00 PMIt is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/us/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
737-21241: Display Corruption2/17/2009 6:00:00 PMIf you are experiencing issues such as graphical corruption (ie. lines, checkerboard patterns, flashing dots, giant triangles, etc.) in 3D games, full motion video, and initial POST screenhttp://support.amd.com/us/kbarticles/Pages/737-21241DisplayCorruption.aspxSystem.String[]
737-18882: How do I enable/disable TV OUT using ATI Control Panel under Windows XP?8/8/2007 6:00:00 PMThe following information applies only to ATI Enhanced Display Drivers for Windows XP.http://support.amd.com/us/kbarticles/Pages/737-18882HowdoIenabledisableTVOUTusingATIControlPanelunderWindowsXP.aspxSystem.String[]
737-29772: Radeon HD 2xxx Series - Cannot Capture Analog Movies2/3/2008 6:00:00 PMSymptoms:Analog capture is not possible with VIVO versions of the above mentioned products under Windows VISTA operating system.http://support.amd.com/us/kbarticles/Pages/737-29772RadeonHD2xxxSeries-CannotCaptureAnalogMovies.aspxSystem.String[]
737-1412: Technical Specifications and Connection Methods for HDTV (Component Video) Adapters5/26/2009 6:00:00 PMThese adapters allow a display supporting Component Video input (YPbPr), such as an HDTV, to be connected to a graphics card.  Depending on the particular card you are using, a specific adapter will be required. http://support.amd.com/us/kbarticles/Pages/737-1412HDTVComponentVideoAdaptersfromATI-DetailsandConnectionMethods.aspxSystem.String[]
737-623: Error messages/display corruption running games after updating Display Drivers when using older versions of DirectX4/17/2008 6:00:00 PMIf the DirectX version installed doesn't meet the minimum version required by the Display Driver then you may experience errors messages and/or display corruption when trying to run Direct3D games.http://support.amd.com/us/kbarticles/Pages/623-using-older-versions-DirectX.aspxSystem.String[]
737-27116: Radeon™ Series - ATIKMDAG has stopped responding error messages2/17/2009 6:00:00 PMWhen running games or full screen video, some users may be shown a message stating ATIKMDAG has stopped responding but was successfully recovered.http://support.amd.com/us/kbarticles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspxSystem.String[]
737-37: ATI TV Wonder and ATI All-in Wonder regional broadcast signal compatibility2/17/2009 6:00:00 PMAs with standard Television sets and VCRs, ATI TV Tuners are specifically configured to operate in the regions where they are sold.http://support.amd.com/us/kbarticles/Pages/737-37ATITVTunerandcaptureproductscomeindifferentNTSCPALandSECAMmodels.aspxSystem.String[]
737-26591: Blue Screen error (BSoD) referencing ATIKMDAG.SYS in Microsoft Windows Vista3/7/2007 6:00:00 PMSymptoms:After installing the Catalyst display drivers and rebooting, the system will give a blue screen (BSoD) error referencing ATIKMDAG.SYShttp://support.amd.com/us/kbarticles/Pages/737-26591BlueScreenerror(BSoD)referencingATIKMDAGSYSinMicrosoftWindowsVista.aspxSystem.String[]
Hotfix for “No compatible hardware found” error when installing Catalyst drivers for ATI Radeon HD 4000, ATI Radeon HD 3000 and ATI Radeon HD 2000 Series AGP products10/21/2009 6:00:00 PMFix for problems with DirectX and Radeon HD 3000 and HD 2000 Series AGP Graphics cardshttp://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspxSystem.String[]
737-373: Display Driver/Multimedia Features Disabled if Full DirectX Support Has Been Disabled in DXDiag2/17/2009 6:00:00 PMRecent Microsoft DirectX releases include a utility called DXDiag (DXDIAG.EXE) which enables users to check/test various items related to DirectX under Windows.http://support.amd.com/us/kbarticles/Pages/373-DirectX-disabled-in-DXDiag.aspxSystem.String[]
ATI Catalyst Suite Driver Installation Instructions under Windows Vista2/17/2009 6:00:00 PMThis article guides the user through a series of steps to install Catalyst driver under Microsoft Windows Vista operating systems, using the following ATI graphics productshttp://support.amd.com/us/kbarticles/Pages/GPU-1-ATICatalystSuiteDriverWV.aspxSystem.String[]
Absence of Audio through the HDMI connection when using HDMI Receivers2/2/2009 6:00:00 PMIn Catalyst Control Center,HDMI connection is detected as DVI connection. This results in the absence of an audio signal through the HDMI connection for any of the above video driver / graphics card / OS combinationshttp://support.amd.com/us/kbarticles/Pages/39986-AbsenceofAudiothroughthe.aspxSystem.String[]
737: 333: Error Message "No adapters were installed because compatible driver was not found" Appears When Installing an ATI Display Driver2/17/2009 6:00:00 PMSymptom: This error may occur when installing an ATI Display Driver using the ATI SETUP program.http://support.amd.com/us/kbarticles/Pages/333-NoAdaptersErrorWhenInstallingDriver.aspxSystem.String[]
GPU-8: ATI CrossFire™ Platform Compatibility and Requirements5/27/2009 6:00:00 PMThis article provides information on the compatibility and system requirements of various ATI CrossFire™ platform configurations.http://support.amd.com/us/kbarticles/Pages/ATICrossFire_comp_req.aspxSystem.String[]
GPU-10: Supported Resolutions Unavailable for Monitor5/27/2009 6:00:00 PMThis article provides recommendations for resolving monitor issues related to display resolutions that are supported by the monitor, but are unavailable in the display settingshttp://support.amd.com/us/kbarticles/Pages/GPU-10-SupportedResolutionsUnavailableforMonitor.aspxSystem.String[]
737-1411: S-VIDEO-TO-COMPOSITE Output Adapter - Details and Connection Method3/5/2009 6:00:00 PMThe S-Video to Composite adapter (ATI Part No. 6140014200 from the online store), converts the S-video signal to composite to work with devices, such as TVs and VCRs using composite inputs. http://support.amd.com/us/kbarticles/Pages/737-1411S-VIDEO-TO-COMPOSITEOutputAdapter-DetailsandConnectionMethod.aspxSystem.String[]
GPU-30: Display Flickers9/20/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/GPU-30DisplayFlickers.aspxSystem.String[]
737-27794: Radeon™ HD 2000/3000/4000 series - Missing Device or Error in Device Manager for ATI HDMI Audio2/17/2009 6:00:00 PMAfter installing the drivers for the Radeon™ HD 2/3/4000 series graphics card, users may notice a (!) error in the Device Manager with an unknown device or an error with an ATI HDMI Audio device.http://support.amd.com/us/kbarticles/Pages/27794-MissingDeviceErrorHDMIAudio.aspxSystem.String[]
Linux: X session may start up using the open source Radeon on X-Vesa graphics drivers instead of the proprietary ATI Linux Graphics Driver1/5/2009 6:00:00 PMSymptoms: X session may start up using the open source Radeon on X-Vesa graphics drivers instead of the proprietary ATI Linux Graphics Driver.http://support.amd.com/us/kbarticles/Pages/41008-LinuxXsessionmaystartup.aspxSystem.String[]
737-29037: Radeon HD 2000/3000/4000 Series - No HDMI Audio Available2/17/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/29037-NoHDMIAudioAvailable.aspxSystem.String[]
Where Can I find MAC OS X drivers?6/24/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/WhereCanIfindMACOSXdrivers.aspxSystem.String[]
737-20870: How to Install Your ATI Product3/22/2009 7:00:00 PMThis article guides the user through a series of steps to install Catalyst driver under Microsoft Windows Vista operating systems, using the following ATI graphics productshttp://support.amd.com/us/kbarticles/Pages/737-20870HowtoInstallYourATIProduct.aspxSystem.String[]
737-21239: Hardware Installation and Information 3/5/2009 6:00:00 PMInstalling a new video card is a fairly easy process and should take approximately 30 minutes to complete.This guide is meant to help you with removing an old video card and installing your new ATI Radeon cardhttp://support.amd.com/us/kbarticles/Pages/737-21239HardwareInstallationandInformation.aspxSystem.String[]
What type of applications support ATI CrossFireX™ technology?10/5/2009 6:00:00 PMATI CrossFireX™ technology is only supported for full screen Direct3D or OpenGL accelerated applications on compatible ATI Radeon™ graphics accelerators. Windowed or cloned applications will only be accelerated by single GPU ATI Radeon™ graphics accelerators. http://support.amd.com/us/kbarticles/Pages/ATICrossFireXtechnologysupportforfullscreenDirect3DorOpenGLacceleratedapplications.aspxSystem.String[]
737-22475: How to Troubleshoot No Display Issues When Launching Games or 3D Applications2/17/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/TroubleshootNoDisplayIssuesInGames.aspxSystem.String[]
737-20561: Removing Old ATI Software8/13/2007 6:00:00 PMThese instructions are for those that are trying to update their software to the latest version. To update your software, you first need to remove the existing ATI software that is present on your system.http://support.amd.com/us/kbarticles/Pages/737-20561RemovingOldATISoftware.aspxSystem.String[]
ATI Catalyst Suite Driver Installation Instructions under Windows XP or Windows 20002/17/2009 6:00:00 PMThis article guides the user through a series of steps to install Catalyst driver under Microsoft Windows XP or Windows 2000 operating systems, using the following ATI graphics productshttp://support.amd.com/us/kbarticles/Pages/GPU-2-ATICatalystSuiteDriverXP.aspxSystem.String[]
GPU-15: Reboot not required for ATI Catalyst™ graphics driver installation in Microsoft Windows® 77/14/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/GPU15-reboot-not-required-Catalyst-Windows-7.aspxSystem.String[]
GPU-7: How to configure multiple monitors when using ATI CrossFireX technology5/26/2009 6:00:00 PMHow to configure multiple monitors when using ATI CrossFireX technologyhttp://support.amd.com/us/kbarticles/Pages/737-GPU-7-Howtoconfiguremultiple.aspxSystem.String[]
Pinouts for Common Monitor Connectors Used on ATI Products3/5/2009 6:00:00 PMThis page provides details on the pinouts for many of the common monitor connectors used on retail ATI graphics adapters.http://support.amd.com/us/kbarticles/Pages/PinoutsforCommonMonitorConnectorsUsedonATIProducts.aspxSystem.String[]
The resolutions of 540p and 1080p @ 60Hz no longer fail to be added to the Display Manager list of resolutions when they are selected from HDTV -> Formats7/14/2008 6:00:00 PMThe resolutions of 540p and 1080p @ 60Hz may fail to be added to the Display Manager list of resolutions when they are selected from HDTV > Formatshttp://support.amd.com/us/kbarticles/Pages/37435-selecting-540p-1080p-resolutions.aspxSystem.String[]
Blu-Ray Playback HDCP Error Code 0110 using PowerDVD Ultra 8 on HDMI or DVI Connection11/12/2008 6:00:00 PMHDCP Error code 0110 comes up when user is trying to playback a Blu-Ray title using PowerDVD Ultra 8 build 2214 or 2217 on an HDMI or DVI connectionhttp://support.amd.com/us/kbarticles/Pages/39604-Blu-RayPlaybackHDCPError.aspxSystem.String[]
737-22471: How to Troubleshoot Slow Performance in Games, Windows, or the ATI Multimedia Center™2/17/2009 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/TroubleshootSlowPerformance.aspxSystem.String[]
ATI Radeon HD 5800 and ATI Radeon HD5700 series recommended graphics driver10/12/2009 6:00:00 PMThis driver is recommended for all users using an ATI Radeon™ HD5870 series,  ATI Radeon™ HD5850 series, ATI Radeon™ HD5770 and ATI Radeon™ HD5750 series graphics card in conjunction with Windows Vista and/or Windows 7http://support.amd.com/us/kbarticles/Pages/ATIRadeonHD5800seriesrecommendedgraphicsdriver.aspxSystem.String[]
How do I resolve system boot failures?2/21/2007 6:00:00 PMSystem boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/us/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
737-1399: DVI-D / DVI-A Monitors - How They Interconnect with Graphics Cards4/16/2008 6:00:00 PMA DVI-D monitor only accepts digital input signals through a DVI-D connector. This type of monitor can only be used with graphics boards that support digital output.http://support.amd.com/us/kbarticles/Pages/737-1399DVI-DDVI-AMonitors-HowTheyInterconnectwithGraphicsCards.aspxSystem.String[]
737-26771: Radeon Series: Stretched Desktop or Spanning Mode Not Available in Catalyst Control Center Under Windows VISTA2/12/2009 6:00:00 PMSymptoms:Under Windows Vista STRETCHED mode is not available in Catalyst Control Center. Only CLONE and EXTENDED mode are available.http://support.amd.com/us/kbarticles/Pages/26771-stretched-mode-Catalyst-Control-Center.aspxSystem.String[]
Should I restart my computer system after I load a program or application?2/21/2007 6:00:00 PMAlthough it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/us/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings Message4/17/2008 6:00:00 PMWhen launching the ATI Catalyst Control Center, you may receive the message: You do not have permission to change the Catalyst Control Center settings. Please contact your administrator for further help.http://support.amd.com/us/kbarticles/Pages/21278-permission-catalyst-control-settings.aspxSystem.String[]
737-460: "TV Player failed to initialize the video", General (Video Overlay) 6/18/2007 6:00:00 PMUnable to start TV, the TV player failed to initialize video. Ensure the correct video drivers have been installed and close any applications which may be playing video before attempting to restart TV.http://support.amd.com/us/kbarticles/Pages/737-460TVPlayerfailedtoinitializethevideoGeneral(VideoOverlay).aspxSystem.String[]
737-1415: Where Do I Connect the Remote Control Receiver to My Computer? 1/17/2007 6:00:00 PMThis is an ATI Radio Frequency (RF) Remote Receiver for the Remote Wonder.This adapter is designed to be used in conjunction with the ATI RF-based Remote Wondercontroller.http://support.amd.com/us/kbarticles/Pages/737-1415WhereDoIConnecttheRemoteControlReceivertoMyComputer.aspxSystem.String[]
737-1427: Pinouts for a DVI-D Connector - Explained 4/17/2008 6:00:00 PM737-1427: Pinouts for a DVI-D Connector - Explainedhttp://support.amd.com/us/kbarticles/Pages/737-1427PinoutsforaDVI-DConnector-Explained.aspxSystem.String[]
737-1103: How Can I Enable AGP Support in Linux? 7/30/2007 6:00:00 PMAGP support is provided by the "agpgart" kernel module as part of your Linux kernel. It is not really part of the ATI display driver. If unsure, please contact your Linux distribution vendorhttp://support.amd.com/us/kbarticles/Pages/1103-HowCanIEnableAGPSuppor.aspxSystem.String[]
Promotion and Rebate Inquiries9/2/2006 6:00:00 PMPlease review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/us/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
Identifying a Product in a Mac OS® Based System 1/26/2007 4:34:00 AMGraphics products may be verified via software or visual inspection. If the product is installed in a system, it may be easier and quicker to verify your product through software inspection.http://support.amd.com/us/kbarticles/Pages/IdentifyingaProductinaMacOS®BasedSystem.aspxSystem.String[]
737-28041: Support for ATI Mobility6/11/2007 6:00:00 PMAMD Customer Care for ATI products does not provide direct technical support for laptops/notebooks at this current time (telephone or email).http://support.amd.com/us/kbarticles/Pages/737-28041SupportforATIMobility.aspxSystem.String[]
737-51: Missing Items from the Product Package4/18/2008 5:25:24 AMSome product packages may not include the items you are looking for.http://support.amd.com/us/kbarticles/Pages/737-51MissingItemsfromtheProductPackage.aspxSystem.String[]
737-22691: Troubleshooting Display Corruption Before the Windows Logo Screen and During Post (While the System Boots)4/17/2008 6:00:00 PMIn this article, we will be discussing graphic corruption that occurs just before the Windows logo is displayed and during post (while your system is booting).http://support.amd.com/us/kbarticles/Pages/22691-troubleshooting-display-corruption.aspxSystem.String[]
Warranty Statement & Conditions for products purchased prior to August 31, 20058/31/2005 6:00:00 PMWarranty Statement & Conditions for products purchased prior to August 31, 2005http://support.amd.com/us/kbarticles/Pages/WarrantyStatementConditionsforproductspurchasedpriortoAugust312005.aspxSystem.String[]
Drivers & Software for non-supported Notebook Manufacturers and System Integrators8/27/2007 6:00:00 PMDisplay drivers and multimedia applications for notebooks with ATI graphics solutions are available for download from your Notebook manufacturer.http://support.amd.com/us/kbarticles/Pages/DriversSoftwarefornon-supportedNotebookManufacturersandSystemIntegrators.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?2/21/2007 6:00:00 PMIf unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/us/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
737-19: Missing ATI Installation CDs for Built By ATI Retail Products4/17/2008 6:00:00 PMAll Built by ATI retail products should come with an ATI Installation CD.http://support.amd.com/us/kbarticles/Pages/737-19MissingATIInstallationCDsforBuiltByATIRetailProducts.aspxSystem.String[]
737-18883: How to Configure User Defined HDTV Modes Using ATI CATALYST Control Center2/17/2009 6:00:00 PMThis article provides details on how to configureUser Defined HDTVmodes in the ATI CATALYST Control Center.http://support.amd.com/us/kbarticles/Pages/737-18883HowtoConfigureUserDefinedHDTVModesUsingATICATALYSTControlCenter.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?2/21/2007 6:00:00 PMPower supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/us/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
737-25747: Video Cannot Be Viewed on Secondary Display but is Visible on the Primary9/14/2009 6:00:00 PMVideo is not visible on a secondary display but is visible on the primary.  The application used to watch the video is displayed correctly, but the area where the video should be viewed is black. http://support.amd.com/us/kbarticles/Pages/737-25747WindowsVistaTheaterModeSettingsNotWorking.aspxSystem.String[]
737-370: Troubleshooting Common DVI Flat Panel Display Issues4/17/2008 6:00:00 PMThis document outlines common display issues, which may occur when using DVI Flat Panels, and the steps that can be taken to try and resolve them.http://support.amd.com/us/kbarticles/Pages/737-370TroubleshootingCommonDVIFlatPanelDisplayIssues.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection 2/17/2009 6:00:00 PMDepending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/us/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
737-22841: Xorg fails to start up on display :04/17/2008 6:00:00 PMWhen the XGL configuration tries to start Xorg on display 0, it may freeze, resulting in a deadlock.http://support.amd.com/us/kbarticles/Pages/737-22841Xorgfailstostartupondisplay0.aspxSystem.String[]
737-26590: How do I find the Driver for my Product9/4/2007 6:00:00 PMHow do I find the Driver for my Producthttp://support.amd.com/us/kbarticles/Pages/737-26590HowdoIfindtheDriverformyProduct.aspxSystem.String[]
737-636: "This Display Driver Is Not Compatible" or "Video Driver Not Found" Error Appears When Installing ATI Enhanced Display Drivers 6/19/2007 6:00:00 PMIn some instances, when attempting to install ATI Enhanced display drivers, the automatic installation process may stop with the following error message:http://support.amd.com/us/kbarticles/Pages/737-636ThisDisplayDriverIsNotCompatibleorVideoDriverNotFoundErrorAppearsWhenInst.aspxSystem.String[]
737-27117: Radeon™ Series - Host application has stopped responding error message7/3/2007 6:00:00 PMSymptoms: After installing the Catalyst drivers, users may be shown an error message of "Host application has stopped responding".http://support.amd.com/us/kbarticles/Pages/737-27117RadeonSeries-Hostapplicationhasstoppedrespondingerrormessage.aspxSystem.String[]
737-26817: ATI Multimedia Center 9.16 - One Touch Record only records 30 minutes3/22/2007 7:00:00 PMSymptoms:When activating the one touch record feature of MMC 9.16, it will only record 30 mins, regardless of what is set in the one touch recording settings.http://support.amd.com/us/kbarticles/Pages/737-26817ATIMultimediaCenter916-OneTouchRecordonlyrecords30minutes.aspxSystem.String[]
737-26494: A MOM.implementation or CCC.implementation error appears after boot up in a Microsoft Windows based system2/17/2009 6:00:00 PMThe drivers for the graphics card were recently installed and/or updated. Now, after the operating system loads, an error message box appears with a MOM.implementation or CCC.implementation error.http://support.amd.com/us/kbarticles/Pages/26494-Radeon-MOM-CCC-implementation.aspxSystem.String[]
VGA Based Monitors - How They Interconnect with Graphics Boards4/17/2008 3:00:11 AMA VGA monitor accepts only analog input signals and can only be connected to graphics boards that provide analog output.http://support.amd.com/us/kbarticles/Pages/VGABasedMonitors-HowTheyInterconnectwithGraphicsBoards.aspxSystem.String[]
737-22472: How to Troubleshoot No Display on Re-start Issues2/17/2009 6:00:00 PMIf you have no display after installing an ATI graphics card when Windows has loaded, please visually inspect the back of your computer's CPU for a monitor connector located within the section with portshttp://support.amd.com/us/kbarticles/Pages/737-22472HowtoTroubleshootNoDisplayonRe-startIssues.aspxSystem.String[]
737-98: Image and/or Text Is Not Sharp When Displayed on Television9/14/2008 6:00:00 PMWhen using a television as a display (traditional tube television, projector, or an HDTV television (LCD, plasma, DLP)) the image, or text, is not sharp and difficult to read.http://support.amd.com/us/kbarticles/Pages/TextAppearsBlurryonTV.aspxSystem.String[]
737-32277: AC3 (Dolby Digital/DTS) Audio Playback Issues when using an HDMI Receiver4/7/2008 6:00:00 PMAC3 (Dolby Digital/DTS) multi-channel audio which is typically available to end-users who connect their ATI Radeon HD2000 or ATI Radeon HD 3000 series to an HDMI Audio/Video receiver with HDMI decode capabilities is not functioning correctly with specific software players.http://support.amd.com/us/kbarticles/Pages/737-32277AC3(DolbyDigitalDTS)AudioPlaybackIssueswhenusinganHDMIReceiver.aspxSystem.String[]
737-27130: How to Enable the Secondary Monitor/TV-Out in Catalyst™ Control Center5/27/2009 6:00:00 PMThis article provides steps on how to enable a secondary monitor (via VGA, DVI, HDMI or DisplayPort) or a TV set (via S-video) using the ATI Catalyst™ Control Center softwarehttp://support.amd.com/us/kbarticles/Pages/737-27130CannotenableTV-OutinCatalystControlCenter.aspxSystem.String[]
737-704: Quake III Arena - Display Is Dark Under Windows 2000 4/17/2008 6:00:00 PMQuake III Arena appears darker than normal when using a RADEON product under Windows 2000.http://support.amd.com/us/kbarticles/Pages/737-704QuakeIIIArena-DisplayIsDarkUnderWindows2000.aspxSystem.String[]
737-26764: Radeon Series: Quake4 Always Running at 60fps When Vertical Sync Enabled and Refresh Rate Is 75Hz4/17/2008 6:00:00 PMSymptoms:Quake4 is always running at 60fps eventhough Vertical Sync is enabled and refresh rate is set to 75Hz in Catalyst Control Center.http://support.amd.com/us/kbarticles/Pages/26764-Quake4-running-60fps.aspxSystem.String[]
737-357: Computer BIOS Basics6/14/2007 6:00:00 PMWhen a computer is first powered on, the BIOS is the first thing executed by the system. The BIOS provides a basic set of instructions used to boot the computer.http://support.amd.com/us/kbarticles/Pages/737-357ComputerBIOSBasics.aspxSystem.String[]
737-21597: Catalyst Control Center: Current Clock Speed Does Not Match the Requested Speed2/17/2009 6:00:00 PMIn the overdrive aspect of the Catalyst Control Center, the requestedclock speed matches the advertised clock of the product; however, the current clock speed may report as lower.http://support.amd.com/us/kbarticles/Pages/737-21597CatalystControlCenterCurrentClockSpeedDoesNotMatchtheRequestedSpeed.aspxSystem.String[]
North American Warranty Statement and Conditions2/7/2007 6:00:00 PMNorth American Warranty Statement and Conditionshttp://support.amd.com/us/kbarticles/Pages/NorthAmericanWarrantyStatementandConditions.aspxSystem.String[]
737-22468: Troubleshooting Graphics Corruption in Games and Windows2/17/2009 6:00:00 PMThis article provides troubleshooting steps to help resolve different types of display corruption in Games and Windows.http://support.amd.com/us/kbarticles/Pages/737-22468TroubleshootingGraphicsCorruptioninGamesandWindows.aspxSystem.String[]
737-26978: Windows Vista Drivers for Mobility Radeon™ Products 4/9/2007 6:00:00 PMCurrently AMD does not provide any driver support for Mobility Radeon products.http://support.amd.com/us/kbarticles/Pages/737-26978WindowsVistaDriversforMobilityRadeonProducts.aspxSystem.String[]
737-22077: What are the hardware display configurations, common connectors and adapters available on ATI products?5/18/2009 6:00:00 PMThis article provides information on the common display configurations, monitor connector types and HDTV component adapters supported by ATI productshttp://support.amd.com/us/kbarticles/Pages/737-22077HowtoEnableTVOutonRadeonX1000SeriesProducts.aspxSystem.String[]
What companies are AMD® Authorized Distributors?2/21/2007 6:00:00 PMRefer to the AMD Distributor Search for a list of available AMD Authorized Distributors.http://support.amd.com/us/kbarticles/Pages/authorized-distributors.aspxSystem.String[]
How do I set the jumpers on my motherboard?2/21/2007 6:00:00 PMJumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/us/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
737-518 : Black and White Image on Television Using 3rd Party SCART Adapter with an S-Video Jack4/17/2008 6:00:00 PMThe signal on the TV set may show up black and white using a 3rd party S-VIDEO to SCART adapter.http://support.amd.com/us/kbarticles/Pages/737-518BlackandWhiteImageonTelevisionUsing3rdPartySCARTAdapterwithanS-VideoJack.aspxSystem.String[]
737-26076: Black borders around HDTV when using component video output (How to create custom HDTV resolutions in Windows Vista®)5/26/2008 6:00:00 PMSymptoms:Output to HDTV via component video cables produces a black border around the screen.http://support.amd.com/us/kbarticles/Pages/26076-black-borders-HDTV-component-video.aspxSystem.String[]
Workstation Partners4/28/2005 6:00:00 PMATI's Workstation partnershttp://support.amd.com/us/kbarticles/Pages/WorkstationPartners.aspxSystem.String[]
737-22474: How to Troubleshoot TV-Output Issues4/18/2008 3:35:10 AMIf there is no display on your TV, HDTV, or Projector, please make sure that all of your connections are set up properly and that you have enabled the display in the Catalyst Control Center.http://support.amd.com/us/kbarticles/Pages/737-22474HowtoTroubleshootTV-OutputIssues.aspxSystem.String[]
737-15: DirectX Information and FAQ2/17/2009 6:00:00 PMIn very general terms, DirectX is an interface between programs (applications and games) and the drivers that run your graphics, sound, and other computer hardware.http://support.amd.com/us/kbarticles/Pages/737-15DirectXInformationandFAQ.aspxSystem.String[]
737-35367 : Problems installing the ATI HDMI Audio driver on systems with Windows XP Service Pack 2 or earlier6/22/2008 6:00:00 PMProblems installing the ATI HDMI Audio driver on systems with Windows XP Service Pack 2 or earlierhttp://support.amd.com/us/kbarticles/Pages/35367-HDMI-audio-driver-windows-XP-SP2.aspxSystem.String[]
737-1376: Product Specifications FAQ4/17/2008 6:00:00 PMATI products come in several different configurations.http://support.amd.com/us/kbarticles/Pages/737-1376ProductSpecificationsFAQ.aspxSystem.String[]
737-1400: DVI-A Based Monitors - How They Interconnect with Graphics Boards4/16/2008 6:00:00 PMA DVI-A based monitor accepts only analog input signals. The appropriate connector can only be used with graphics boards that provide analog output.http://support.amd.com/us/kbarticles/Pages/737-1400DVI-ABasedMonitors-HowTheyInterconnectwithGraphicsBoards.aspxSystem.String[]
737-1696: How to Create a Problem Report in Windows 4/16/2008 6:00:00 PMThe following article describes different ways of creating a problem report for ATI Customer Care. A problem report provides ATI with a snapshot of your system configurationhttp://support.amd.com/us/kbarticles/Pages/737-1696HowtoCreateaProblemReportinWindows.aspxSystem.String[]