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737-19285: Warranty Service Request2/11/2009 6:00:00 PMTo help you determine if warranty service is required on a technical issue you are experiencing, please follow the four-step Warranty processhttp://support.amd.com/us/kbarticles/Pages/737-19285WarrantyServiceRequest.aspxSystem.String[]
737-1426: Pinouts for a DVI-I Connector - Explained 4/17/2008 6:00:00 PM737-1426: Pinouts for a DVI-I Connector - Explainedhttp://support.amd.com/us/kbarticles/Pages/737-1426PinoutsforaDVI-IConnector-Explained.aspxSystem.String[]
737-32915: Windows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.3/17/2008 7:00:00 PMWindows Vista Media Center does not detect TV Tuner; Catalyst Media Center detects TV Tuner and works fine.http://support.amd.com/us/kbarticles/Pages/32915-does-not-detect-TV-Tuner.aspxSystem.String[]
737-1390: Locating the Serial Number for a Built By ATI Graphics Card2/17/2009 6:00:00 PMAll ATI Graphics cards contain a serial number which is printed on a sticker located on the card itself. If the product has already been installed in your system, it may be necessary to remove the card in order to locate the serial number.http://support.amd.com/us/kbarticles/Pages/737-1390HowCanIDetermineWhatMySerialNumberIsforMyBuiltByATICard.aspxSystem.String[]
Are there any BIOS / CMOS settings in my motherboard that I should be aware of?2/21/2007 6:00:00 PMhttp://support.amd.com/us/kbarticles/Pages/BIOS-CMOS-settings.aspxSystem.String[]
Where can I find information on the chemicals contained in AMD products?2/21/2007 6:00:00 PMChemical content for AMD microprocessor and chipset packaging is posted in Material Declarations Sheets.http://support.amd.com/us/kbarticles/Pages/information-product-chemicals.aspxSystem.String[]
When installing an application, I sometimes see an option that says the file being written is older than the one presently on my system. What should I do?2/21/2007 6:00:00 PMWhen installing an application, it is common to receive a message indicating that a file being replaced is newer than the file replacing it. In such cases, it is usually best to keep the newer file.http://support.amd.com/us/kbarticles/Pages/installation-overwrite-file.aspxSystem.String[]
Should I update my components' drivers?2/21/2007 6:00:00 PMIt is nearly impossible to ensure full compatibility and performance for any combination of software and hardware, updated drivers represent the research, development and enhancement of a component.http://support.amd.com/us/kbarticles/Pages/update-component-drivers.aspxSystem.String[]
737-28532: TV Wonder™ products - Safely Remove Hardware appears in system tray for ATI Unified Stream Driver2/12/2009 6:00:00 PMSymptoms: In the Windows system tray, the "Safely Remove Hardware" icon may list the ATI Unified Stream Driver.http://support.amd.com/us/kbarticles/Pages/737-28532TVWonderproducts-SafelyRemoveHardwareappearsinsystemtrayforATIUnifiedStrea.aspxSystem.String[]
737-18882: How do I enable/disable TV OUT using ATI Control Panel under Windows XP?8/8/2007 6:00:00 PMThe following information applies only to ATI Enhanced Display Drivers for Windows XP.http://support.amd.com/us/kbarticles/Pages/737-18882HowdoIenabledisableTVOUTusingATIControlPanelunderWindowsXP.aspxSystem.String[]
737-22673: Video shows as 240i in ATI Multimedia Center 9.148/23/2007 6:00:00 PMSymptoms:Users with the above cards may notice that when viewing the live TV broadcast, the Multimedia Center will note that the broadcast signal is in 240i mode.http://support.amd.com/us/kbarticles/Pages/737-22673Videoshowsas240iinATIMultimediaCenter914.aspxSystem.String[]
737-37: ATI TV Wonder and ATI All-in Wonder regional broadcast signal compatibility2/17/2009 6:00:00 PMAs with standard Television sets and VCRs, ATI TV Tuners are specifically configured to operate in the regions where they are sold.http://support.amd.com/us/kbarticles/Pages/737-37ATITVTunerandcaptureproductscomeindifferentNTSCPALandSECAMmodels.aspxSystem.String[]
737: 333: Error Message "No adapters were installed because compatible driver was not found" Appears When Installing an ATI Display Driver2/17/2009 6:00:00 PMSymptom: This error may occur when installing an ATI Display Driver using the ATI SETUP program.http://support.amd.com/us/kbarticles/Pages/333-NoAdaptersErrorWhenInstallingDriver.aspxSystem.String[]
737-20561: Removing Old ATI Software8/13/2007 6:00:00 PMThese instructions are for those that are trying to update their software to the latest version. To update your software, you first need to remove the existing ATI software that is present on your system.http://support.amd.com/us/kbarticles/Pages/737-20561RemovingOldATISoftware.aspxSystem.String[]
Multimedia Center Installation Instructions under Windows XP and Windows 20002/17/2009 6:00:00 PMThis article guides the user through a series of steps to install Multimedia Center under Microsoft Windows XP or Windows 2000 operating systems, using the following ATI graphics productshttp://support.amd.com/us/kbarticles/Pages/GPU-3-MultimediaCenterInstall.aspxSystem.String[]
ATI Catalyst Media Center™ Update – Version 1.0.43101/20/2009 6:00:00 PMATI Catalyst Media Center™ Update – Version 1.0.4310http://support.amd.com/us/kbarticles/Pages/41344-ATICatalystMediaCenUpdat.aspxSystem.String[]
Captured Video Clips Are Choppy1/30/2007 7:28:00 AMWhen attempting to play back a captured video clip, the image may appear choppy or distorted.http://support.amd.com/us/kbarticles/Pages/CapturedVideoClipsAreChoppy.aspxSystem.String[]
How do I resolve system boot failures?2/21/2007 6:00:00 PMSystem boot failure means that the system cannot load the operating system properly. To help resolve system boothttp://support.amd.com/us/kbarticles/Pages/resolve-system-boot-failures.aspxSystem.String[]
Should I restart my computer system after I load a program or application?2/21/2007 6:00:00 PMAlthough it may not be necessary, it is recommended to always restart your computer after installing a program, application, patch or driver.http://support.amd.com/us/kbarticles/Pages/restart-after-loading-application.aspxSystem.String[]
737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings Message4/17/2008 6:00:00 PMWhen launching the ATI Catalyst Control Center, you may receive the message: You do not have permission to change the Catalyst Control Center settings. Please contact your administrator for further help.http://support.amd.com/us/kbarticles/Pages/21278-permission-catalyst-control-settings.aspxSystem.String[]
737-460: "TV Player failed to initialize the video", General (Video Overlay) 6/18/2007 6:00:00 PMUnable to start TV, the TV player failed to initialize video. Ensure the correct video drivers have been installed and close any applications which may be playing video before attempting to restart TV.http://support.amd.com/us/kbarticles/Pages/737-460TVPlayerfailedtoinitializethevideoGeneral(VideoOverlay).aspxSystem.String[]
Promotion and Rebate Inquiries9/2/2006 6:00:00 PMPlease review the following information regarding ATI Promotions and Rebates. If you are still unable to find what you are looking for please direct your questions to mailto:service@shop.ati.http://support.amd.com/us/kbarticles/Pages/PromotionandRebateInquiries.aspxSystem.String[]
When I remove an application using the uninstall feature, my computer gives me the option to keep or remove older files that are being uninstalled. What should I do?2/21/2007 6:00:00 PMIf unsure whether or not the file(s) are being shared amongst applications, the best option is to keep the file(s). If they are removed it can cause an application to become unstable.http://support.amd.com/us/kbarticles/Pages/uninstall-remove-files.aspxSystem.String[]
Do all power supplies fit into a computer case the same way?2/21/2007 6:00:00 PMPower supplies can vary greatly. Make sure that the model has the following characteristics: It follows the power supply recommendations provided by AMD; It will fit properly into the computer case.http://support.amd.com/us/kbarticles/Pages/power-supplies-computer-case.aspxSystem.String[]
737-1385: Identifying a Product By Physical Inspection 2/17/2009 6:00:00 PMDepending on who built your product, there are several ways to identify a productby physical inspection.http://support.amd.com/us/kbarticles/Pages/737-1385IdentifyingaProductByPhysicalInspection.aspxSystem.String[]
737-26817: ATI Multimedia Center 9.16 - One Touch Record only records 30 minutes3/22/2007 7:00:00 PMSymptoms:When activating the one touch record feature of MMC 9.16, it will only record 30 mins, regardless of what is set in the one touch recording settings.http://support.amd.com/us/kbarticles/Pages/737-26817ATIMultimediaCenter916-OneTouchRecordonlyrecords30minutes.aspxSystem.String[]
737-23131: How to receive better HDTV reception with a TV Wonder 6508/26/2007 6:00:00 PMSome customers may have trouble receiving over-the-air (free-to-air) HDTV using their TV Wonder 650. The following steps may help you receive better reception with your product.http://support.amd.com/us/kbarticles/Pages/737-23131HowtoreceivebetterHDTVreceptionwithaTVWonder650.aspxSystem.String[]
737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner product8/22/2007 6:00:00 PM737-22458: How to address recording issues with the ATI Multimedia Center using an ATI TV Tuner producthttp://support.amd.com/us/kbarticles/Pages/737-22458HowtoaddressrecordingissueswiththeATIMultimediaCenterusinganATITVTunerprod.aspxSystem.String[]
737-25662: TV Wonder 650 - DTV Channels Not Available in Windows Media Center3/17/2008 7:00:00 PMWhen using a TV Wonder 650 or Theater 650 card in Windows Vista's Windows Media Center application, the DTV (ATSC) portion of the card may not be available.http://support.amd.com/us/kbarticles/Pages/737-25662TVWonder650-DTVChannelsNotAvailableinWindowsMediaCenter.aspxSystem.String[]
737-20910 - Error: "Tuner not found" when trying to set up TV signal in Windows XP Media Center Edition 20051/31/2008 6:00:00 PMThe TUNER NOT FOUND error message appears when setting up the TV from START > MEDIA CENTER > SETTINGS > TV, after ATI drivers have been successfully installed.http://support.amd.com/us/kbarticles/Pages/737-20910-ErrorTunernotfoundwhentryingtosetupTVsignalinWindowsXPMediaCenterEdit.aspxSystem.String[]
What companies are AMD® Authorized Distributors?2/21/2007 6:00:00 PMRefer to the AMD Distributor Search for a list of available AMD Authorized Distributors.http://support.amd.com/us/kbarticles/Pages/authorized-distributors.aspxSystem.String[]
How do I set the jumpers on my motherboard?2/21/2007 6:00:00 PMJumper configuration may vary from one motherboard to the next. For information on correct jumper settings please refer to the motherboard manual or contact the motherboard manufacturer.http://support.amd.com/us/kbarticles/Pages/setting-jumpers-motherboard.aspxSystem.String[]
737-18840: No TV Display Connecting TV-Out Through a VCR4/16/2008 6:00:00 PMIn some instances, "no display"appears on the TV after connecting TV-Out from a graphics board to a VCR (and connecting the VCR to a TV).http://support.amd.com/us/kbarticles/Pages/737-18840NoTVDisplayConnectingTV-OutThroughaVCR.aspxSystem.String[]
737-25618: How to Convert a Video Using Catalyst Media Center9/3/2007 6:00:00 PMHow to Convert a Video Using Catalyst Media Centerhttp://support.amd.com/us/kbarticles/Pages/737-25618HowtoConvertaVideoUsingCatalystMediaCenter.aspxSystem.String[]
737-27141: TV Wonder Products - Catalyst Media Center does not Install Correctly Using the Installation CD3/17/2008 7:00:00 PMAfter inserting the installation CD and following the on-screen directions to install the software, Catalyst Media Center does not appear to be installed.http://support.amd.com/us/kbarticles/Pages/27141-Catalyst-Media-Center-installation.aspxSystem.String[]