Step 1 – Who made the product?
Warranty is provided by the System Builder that installed the graphics chip into their pre-built computer package. System Builders can vary from smaller, local computer shops and online vendors, to larger OE manufacturers. For example, Mobility Radeon graphics and Wonder products, as well as professional Workstation graphics products are commonly licensed by OEMs, and utilize AMD’s brand to market the product. These products come bundled in pre-built systems and can be custom-built to unique specifications. As such, these products are warranted by the System Builder only.
Common Examples of System Builders & OE Manufacturers:
The following link provides contact information for a number of common System Builders. To request warranty, please contact your System Builder.