Step 2 of 4 – What is Not Covered by Warranty?
AMD is not liable under warranty - if through testing and examination - it is AMD’s reasonable opinion that the alleged defect or malfunction of the CPU has been caused by misuse, neglect, improper installation, or testing.
Warranty service requires that only the processor be returned. Do not return the heat-sink & fan that was packaged with your processor. Upon receipt of the processor, AMD will inspect for mechanical damage, and test it.
Common examples not covered by warranty:
Chips and Cracks
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Bent and/or Damaged Pins
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Burnt and/or Heated Damaged Processors
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