Warranty Service: Retail CPUs Purchased New In Box
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Warranty Service: Retail CPUs Purchased New In Box 

Step 3 of 4 – Required Information

Required Information:

Processor’s Model Number
Processor’s Serial Number

The Processor’s Model Number and Serial Number can be found in a number of places. 

On the box, on the processor's surface and in the instruction book: 

 

 

 

Model Number. Also known as the OPN.

Serial Number

 

  

For more information, watch this video on how to complete the AMD online warranty claim form.




 
Warranty Service:

An email will be sent to you with further instructions on how to proceed with sending in your defective processor. Be certain to send only the processor. The heat-sink, and all other original packaging is not required.